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Current Destination :
Current Destination : New York
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed.
Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time.
Obvious errors and mistakes (including misprints) are not binding
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions.
Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description.
Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB).
However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract.
emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected.
Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission.
Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence.
If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Plattform of The European Commission for online dispute resolution: www.ec.europa.eu/consumers/odr/
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed.
Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time.
Obvious errors and mistakes (including misprints) are not binding
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions.
Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description.
Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB).
However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract.
emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected.
Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission.
Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence.
If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Plattform of The European Commission for online dispute resolution: www.ec.europa.eu/consumers/odr/
35 east 76th st, New York
Public areas : No
In room : No
Children are welcome
Check-in :
Check-out :
Transfer :
Non smooking public spaces
Smooking rooms: No
In-room amenities :
Small dogs allowed
Car park / valet service :
65 US$ per day
Pool
Wlan
Smart-TV
Koffeemaschine
Laundry service
Pool
Wlan
Smart-TV
Koffeemaschine
Laundry service
35 east 76th st, New York
Public areas :
In room :
Children are welcome
Check-in :
Check-out :
Transfer :
Non smooking public spaces
Smooking rooms:
In-room amenities :
Small dogs allowed
Car park / valet service :
65 US$ per day
Pool
Wlan
Smart-TV
Koffeemaschine
Laundry service
Pool
Wlan
Smart-TV
Koffeemaschine
Laundry service
General
Non-smoking roomsFacilities for disabled guestsFamily roomsLiftSafety deposit box (additional charge)Soundproof roomsPacked lunchesHeatingNon-smoking throughoutAir conditioningDesignated smoking areaVending machine (drinks)Vending machine (snacks)Shared lounge/TV area
Business facilities
Fax/photocopying
Food & Drink
Snack barSpecial diet menus (on request)Kid mealsKid-friendly buffet
Reception services
24-hour front deskExpress check-in/check-outLuggage storage (additional charge)Private check-in/check-outLockersInvoice provided
Activities
Tennis court (additional charge)FishingGames roomCanoeingCyclingBowlingSquashKids' clubTemporary art galleriesLive sport events (broadcast)
General
Non-smoking roomsFacilities for disabled guestsFamily roomsLiftSafety deposit box (additional charge)Soundproof roomsPacked lunchesHeatingNon-smoking throughoutAir conditioningDesignated smoking areaVending machine (drinks)Vending machine (snacks)Shared lounge/TV area
Business facilities
Fax/photocopying
Food & Drink
Snack barSpecial diet menus (on request)Kid mealsKid-friendly buffet
Reception services
24-hour front deskExpress check-in/check-outLuggage storage (additional charge)Private check-in/check-outLockersInvoice provided
Activities
Tennis court (additional charge)FishingGames roomCanoeingCyclingBowlingSquashKids' clubTemporary art galleriesLive sport events (broadcast)
Andrea
Pros : Liebe zum Detail, tolle Bettdecken Cons : Parkplatz-Situation wegen Event im Hotel
Linda
Pros : - Sehr freundlicher Empfang & allgemein die Freundlichkeit & Hilfsbereitschaft des gesamten Personals, sowohl vor der Ankunft bei Rückfragen, als auch vor Ort - Ausstattung und Komfort im Hotel - zuvorkommende Art & Proaktivität: Wir hatten 2 Zimme
Natascha
Pros : Die Zimmer sind alle super gemütlich eingerichtet. Auch als Alleinreisender bekommt man ein schönes Zimmer und nicht die letzte Abstellkammer, wie in vielen anderen Hotels. Das Frühstück ist super lecker und hat alles zu bieten was das Herz begehrt
Waldorf
Pros : Sehr schönes, komfortables und gemütliches Hotel. Sehr schöner Spa-Bereich. Cons : Personal im Restaurant etwas unfreundlich, da wir ohne Reservierung Abends essen gehen wollten.
Dagmar
Pros : Der rustikale Baustil in Verbindung mit modernem Design, einfach zum Wohlfühlen in allen Bereichen des Hotels. Ich komme gerne wieder. Cons : Ich kann nichts negatives sagen.
Gerald
Pros : . Sehr! freundliches und zuvorkommendes Personal! Das Abendessen war auf Haubenküche Niveau. Gastronomie insgesamt top. Schöne Zimmer, schöne Lage und Garten. Schöne Lounge mit Kamin Cons : .Pool zu kalt, Poolambiente inkl Liegen kühl und ungemütli
Anonymous
Pros : Fantastic architecture, as good as it gets Tirolern atmosphere. World class facilities including spa. Super food. Been here many times and never disappointed Cons : Nothing really
Marianne
Pros : Location was very convenient. Cons : My room, a so-called superior Streif room, was extremely disappointing. It was very small and hot and faced a heavily trafficked country road, about 20 meters away from my balcony door. Since the rooms have no a
Sanjeev
Pros : Very nice rooms, friendly staff. Cons : Having paid EUR 14.00 to park and charge my Tesla in the underground garage, I found that all three charging spaces had non-electric cars parked on them, and so had to drive to a nearby supercharger in order
Erin
Pros : Breakfast was amazing and sauna/steam room area was huge and very relaxing! Cons : Hotel shuttle to and from the slopes (Hahnenkamm cable car) was only available 9-11am, which meant that if you wanted to be at the slopes earlier you either had to t
Tatjana
Pros : Excellent Location. 5 minutes walk to centre. Staff was amazing and very helpful Cons : We were there in August, it was extremely hot. Rooms were stuffed , too hot. The staff provided fans but it was still too hot!
Hania
Pros : The staff members, without exception, and especially the front desk staff, were extremely helpful, professional and friendly! The hotel was very clean. The rooms were very nice. The views from the hotel rooms were just beautiful, and the hotel w
Ana
Pros : I liked everything really. We slept well after we changed room. First room we didnt like but they moved us to another room with twin beds and that made us sleep so much better. Cons : Bed in first room was too small. 160 cm for two adult prsns isn’
Valeriya
Pros : Very clean and stylish hotel. Cons : Standard rooms are not that nice, worth paying for the upgrade!
Lukasz
Pros : Amazing breakfast: quality and choice of food, champagne, setting and stunning views Cons : Room could've been bigger with a better designed bathroom
Veronika
Pros : Great rooms, very friendly service, super location and nice bar! All in all, great place to stay. Cons : Unfortunately the property does not have outside pool.
Silvio
Pros : Cozy hotel and with cozy rooms, nice interior, huge cozy lobby bar, perfect location, great breakfast, good spa. Cons : nothing
Winston
Pros : Breakfast, staff, spa, ambience, location Cons : Bells from the church at 6am, no one knew how to make a cocktail
Saudi
Pros : Location Cons : Price
Shaikah
Pros : Unfortunately I’m really disappointed. The service was awful they. Their excuses was we are run out of staff there wasn’t a door man whole the day and no one pick up your shopping’s bags. They are not welcoming the clients. I . rate it 3/10 Cons
Saoud
Pros : Prime location, professional staff, and luxury atmosphere in the cigar lounge and suites. Cons : Narrow Corridors
Saoud
Pros : Great location and view, luxury all around. Cons : Wasn’t happy with food quality.
Joshua
Pros : The hotel and the staff are the definition of pure luxury. From the moment you walked in you were treated like royalty. Cons : Leaving!!!
Manar
Pros : the staff was amazing .. specifically the concierge , Gunady was amazing Cons : the bar was too smoky!
Louise
Pros : v comfortable Cons : tricky parking
Emilio
Pros : The bed was super comfy Cons : The gym could be better. Another bench and a barbell would be great
Richard
Pros : Loverly modern property, comfortable bedrooms with big luxurious showers that you could stay in all day. Staff were very friendly and helpful. Conference facilities were good and especially the food provided which was varied and tasty. Very nice ba
Fiona
Pros : Swimming pool is a real treat, wonderful breakfast, soft cosy beds and very quiet. Helpful staff and very enjoyable stay. Cons : When we arrived we had to queue for check in for a while after long journey. Got stuck in swimming pool area and no t
Jayjayp
Pros : Beautiful appointed rooms. Staff were all friendly and very attentive. Special mention to the room service representative who really went the extra mile. In room food was very well prepared and presented. Cons : In room TV menu system not very int
Alison
Pros : Breakfast was really good. Room great. On the whole staff were friendly and helpful, really good communication beforehand. Great location! Cons : Cake that came with the celebration package was a bit dry. Receptionist was a bit slow. Price was a bi
Kashim
Pros : The beautiful location and friendly staff Cons : Appears over priced; I’m also very unhappy that HH points were denied because I booked through a third party
Matthew
Pros : Modern hotel with comfortable rooms in a great location close to the Tate and the Southbank. This is one of our favourite hotels in London. Cons : A hotel of this quality should really have a coffee machine in the rooms. For vegans there is a poor
Marco
Pros : confy beds, large towels, nice breakfast, modern & stylish Cons : the minibar
Teresa
Pros : Location was perfect - very quiet / minutes from Blackfriars mainline and tube stations and very close to bankside pier for Thames Clippers. Able to check in early No problem leaving bags for later pick up on day of departure. Cons : N/a
Seongbong
Pros : breakfast here is really good, try Cons : nothing at all
Liz
Pros : The guy on reception was exceptional...Welcoming, friendly and helpful. Mulled wine and a mince pie helped! Cons : It was all great, Nothing to complain about
Julie
Pros : Staff were amazing Food very good Very clean Room excellent Cons : All good
Oleksandr
Pros : The hotel was very nice and the location Cons : The hotel took money from my card 3 times by mistake, and I waited for a refund for about a month! This is very wrong! Looked like stealing, but then they put it back on the map
Liga
Pros : The staff were all exceptional, the beds and bedding are super comfortable and the reception area smells really nice! The rooms and bathroom are a great size. Couldn't have asked for more. I wish I could comment on the food and pool, but we didn't
Janine
Pros : bar staff were great. Cons : less chlorine in pool
Gloria
Pros : there is no fault at all, it was perfect, great location and LOVED dinner! definitely will be returning. Cons : the pool was cold/lukewarm
Karl
Pros : convenient to get to borough market , great breakfast, staff were amazing Cons : lighting in common areas could be a bit brighter
Charlotte
Pros : slick and modern Cons : bedroom was perfect
Jane
Pros : The location was superb - directly behind the Tate Modern and Southbank. We had a warm welcome from the staff and were even given a glass of Prosecco! The hotel is very modern, but still warm and the rooms are really well equipped and comfy. The be
Shen
Pros : the washroom Cons : no
Ilya
Pros : Location and staff Cons : None
Abdulla
Pros : Everything Cons : Literally nothing
Michael
Pros : I regularly stay at the Rosewood in London and am never disappointed. The surroundings, the décor and a feeling of build up when you come to the Hotel; through the gateway to the inner Court yard and coming to the spectacular reception area. Staff
Michael
Pros : The lovely location and in a way secluded approach to the hotel make it special. You come from the busy Holborn area, in the middle of busy professional London, go through entry gate and its gone, you're in another place, calm, luxurious and extrem
Irina
Pros : Just Great! Cons : Nothing
Ria
Pros : This hotel is an absolute dream. The reception team were so accommodating and bent over backwards for my guests and I. We thoroughly enjoyed ourselves. Rooms were also a great size, especially for London. Cons : The breakfast was very very very exp
Shirley
Pros : Overall everything was excellent. Only aspect we were disappointed with was the service in Holborn Dining. Cons : No complaints about the property at all.
Joshua
Pros : Rosewood London always provides guests with exceptional and personalized service. I always stay at Rosewood due to the great service, the staff and Concierge are at hand to any requests. Excellent location and great restaurants very nearby. Cons :
Michael
Pros : I stay at the Rosewood regularly, connections, proximity to where I need to be and this time, close to Christmas i.e. fully decorated and lit giving the Hotel a special atmosphere. Staff are extremely nice and helpful and go out of their way to mak
Michael
Pros : I've stayed at this Hotel many times and have always been pleasantly surprised by staff and facilities. There seems to be something extra every time. In summary despite the current situation the Hotel is functioning as normal, in sharp contrast to
Derek
Pros : room was excellent and I got an excellent upgrade. Cons : Covid restrictions, but that is not on the hotel.
Navraj
Pros : Visually appealing and staff were great Cons : Nothing done for my friends Birthday celebration until my husband called to check why nothing was done prior to us checking out. They sent something to the room but the message should have been picked
James
Pros : Absolutely fantastic staff, from the very moment I arrived everyone was extremely friendly and provided an excellent service. Truly amazing and would absolutely stay there again. Breakfast was perfect too, one of the nicest I have experienced and
Sophie
Pros : loved the rose gold reception area. The room was very spacious and decor was fabulous. Cons : it took a few calls to get what we required for room service on a few occasions.
Tracey
Pros : everything was first class when you walked through those doors Cons : nothing really only need more milk in a family room
Alexandra
Pros : Service was excellent Food was excellent Decor beautiful Cons : Lighting in the room Television - limited choice of channels
Alessandro
Pros : Room, Location, Service were really excellent. Really nothing major to complain about! Cons : Room (Junior Suite) was beyond expectations in term of comfort and size, the only down side was not having a clear view on the city.
Claire
Pros : The hotel itself is a beautiful building, the decor is stunning. There was a vast choice for breakfast, i'd suggest ordering to the room for a wider selection. The afternoon tea was really special and highly recommend. The location is perfect not
Anonymous
Pros : Very clean. Staff were nice Cons : Nothing
Shay
Pros : its was very nice, and it was a nice view Cons : N/A
Miss
Pros : I liked everything about the hotel. Cons : Lack of breakfast ????
Sarah
Pros : The staff were so friendly and welcoming, huge animal lovers also as I had to bring my little dog and unlike some places that make you feel wrong for bringing a pet the staff here took time out to welcome you and your fur baby. Cons : Loved everyth
Stephanie
Pros : I loved everything about this place! location, rooms, service, everything! The staff were all so lovely and friendly as well as helpful, the best place I've booked and found on booking.com so far. I will be going back here on plenty of occasions! C
Dean
Pros : The staff were amazingly accommodating and eager to assist. The apartments were beautifully presented with perfect location. That view… wow!! Highly recommended! Cons : Nothing.
Akin
Pros : The room and view Cons : Location and lack of food service
Liz
Pros : Superb location close to many historical attractions. On arrival reception staff realised it was my 50th birthday celebration and upgraded our apartments to river view. Incredibly friendly staff and apartments have absolutely everything you could n
Alex
Pros : Pure luxury Cons : There was nothing I didn’t like!!
Deniz
Pros : Absolutely amazing staff and the apartments are really good size, clean and comfortable. Cons : Nothing.
V1r1m1
Pros : Everything and Everyone were exceptional! Cons : There was nothing that could have been better.
Chris
Pros : stylish apartment fab staff Cons : nothing
Michelle
Pros : views were stunning, accommodation fantastic, rain showers lovely! nice touch with balloons and a card as we were there to celebrate my sisters 40th birthday. staff were all lovely and helpful Cons : nothing
Julie
Pros : Great reception staff, very friendly and helpful. Excellent room and cleanliness, amenities, and views! Wonderful stay. Highly recommend. Great location . Cons : Nothing really. Very happy and satisfied with entire stay. Would come back and hig
Paul
Pros : Perfect from start to finish. Luxurious xx Cons : Later check out as we didn't want to leave
Nichola
Pros : The whole experience of arriving to a lovely welcome, being upgraded to a Tower view room, to the comfort of the room and facilities on offer. The Milk in the fridge, water and biscuits were a godsend as we had been travelling for a while so this w
J
Pros : superb rooms, ideal location Cons : in-room coffee machine - old style - not easy, Nespresso please
J
Pros : Everything else Cons : Coffee machine not easy, should replace with Nespresso
Michael
Pros : It’s so clean and beautiful aesthetically Cons : Maybe kitchen towels in the kitchen would be helpful
Barfah
Pros : The entire ambiance. The design is genius. Best stay this year. Customer service was superb ???????? ???????? ???????? ???? Cons : Petty discrepancy. I wanted a bathrobe.
John
Pros : Top spot for city visit Cons : coffee machine in room, not great, awkward - Nespresso please, oh, and no powdered Milk / creamer or fresh milk in fridge
Gerard
Pros : Everything was to my satisfaction: Staff, room, facilities, location. Cons : Nothing displeased me.
Sarah
Pros : The hotel decor was lovely, the room was amazing and loved the products too. Also great to have option of breakfast in your room for no extra cost. Great breakfast too. Pool was lovely. We stayed here for my wedding and all guests were very complim
Jessie
Pros : the decor was amazing, the swimming pool was divine (and had to myself) Cons : There was building work going on that interupted my sleep and ruined what would have been a perfect 5 star experience
Jaime
Pros : The building was amazing Cons : No drinks no food no swimming;(
Alice
Pros : place is amazing and the interiors are absolutely fabouolous. Cons : the rooms are not heated properly
Nick0383
Pros : Excellent, stylish room as usual. I was in one the apartments that has a kitchenette. It was super spacious with a well separated bedroom from the main living area. Excellent bathroom and shower and super cool furniture. Cons : I had two back to ba
Rob
Pros : Great service, lovely hotel, ideal location for what I needed. Been many times before and never disappointed. Will be using again and would highly recommend if it's within your budget. Cons : Nothing!
Stuart
Pros : great room, fantastic staff Cons : nothing
Lior
Pros : The breakfast was good ?? Cons : My room wasn’t been clean once the 5 days l was there. The restaurant was close for two days became the fridge was broke down.
Sultan
Pros : restaurant only Cons : very very very bad service bad housekeeping and was no net first day in hotel and no one know from stuff I leave my room from 8am I come back 2pm and room still no cleaning
Nouf
Pros : everything was great except the insurance policy. as they told us that the amount of insurance will get back to us, unfortunately the manager “fransisco” managed to manipulate with the insurance deposit and not give it back without any right. Cons
Adam
Pros : It’s nice but like an upmarket premier inn Cons : Room decor, room size, price
Marko
Pros : Nobu hotels are always one of the best. Cons : i've checked in at 16:15 and my room was not ready. i had to wait for another 45 minutes to get my room. the guy at the reception was nice and he offered me a complimentary breakfast for the next day..
Jo
Pros : rooms Cons : service charges
Elizabeth
Pros : Staff, location Cons : Nothing
Pat
Pros : The staff Cons : Nothing
Hazel
Pros : From arrival to departure staff were helpful and attentive. All hotel facilities were immaculate, room, lounge, bar and service was 5 star. Ines at concierge was amazing, she spent a long time on a call to trainline with a huge amount of patie
Amr
Pros : Breakfast ???? was very good & the location was perfect ???? Cons : Nothing The staff was exceptionally professional & very affable I just loved it
Ali
Pros : Everything was perfect and I mean it. Cons : Nothing!
Howard
Pros : Great location. Lovely staff - very friendly but professional. Car park very close. Very reasonably priced for the standard of hotel. Service at breakfast very good Cons : Air con in the room a bit noisy. Unable to order a drink at the bar 11 o'clo
Anwar
Pros : very clean and they care about each and every detail Cons : they take insurance for each day separately which makes it double the price and not ethical
Noura
Pros : Everything Cons : My room 750 was next to the lift it was very noisy the whole time that what the only issue
Alhanoof
Pros : Great location and design Cons : the size of the room
Lynne
Pros : ambience Cons : wait staff are not properly trained and struggled with English they were however extremely polite and willing
Tania
Pros : Everything! A world class hotel. Cons : nothing!
Michael
Pros : everything was spot on Cons : nothing
Bader
Pros : The staff were great. Cons : There was constructions on friday morning @ 8 am i woke up due to drilling sound
Joshua
Pros : Position size and style all very positive Cons : Has not got outside sitting area thats pleasant
H
Pros : Location is excellent. Loved the private lounge area on the 1st floor. Very cosy. The staff were very helpful and pleasant Cons : The rooms were not equipped with USB ports, which was inconvenient. All devices now a days are charged through these p
Louise
Pros : The hotel is simply divine. The location is perfect for those wanting to peruse the shops in the area. The service is second to none, both Concierge and reception are all so lovely and friendly. It may be one of the finest hotels, but there is no s
Maryanne
Pros : location and feel of the hotel Cons : that I had stayed there before and they seemed to not have noted that. When I stay at the ANDAZ in Amsterdam they always remember and pre send me emails to welcome me and have already completed my check-in and
Rory
Pros : Beautifully decorated rooms. Very helpful staff Cons : Nothing, it was perfect
Gail
Pros : The location and the overall experience. Felt like I was really on holiday. Staff where excellent and hotel amazing! Cons : Would have liked tea and coffee making facilities
Jan
Pros : The property is gorgeous and centrally located close to everything you might want to see. The rooms are sumptuous and such a welcoming place to come back to after a day of exploring. Cons : Absolutely nothing!
Henen-webber
Pros : Everything! Superb detail and decor! Cons : Nothing
Doris
Pros : Perfect Decor and Perfect Staff!!EVERY staff member is wonderful!!!! Cons : There is not one thing that could be improved!!!!!
Doris
Pros : The employees are the best of any hotel I’ve ever stayed in and I’ve stayed in many!!! Cons : There is nothing you can possibly dislike.
Robert
Pros : The staff exceptional .... The rooms were spacious... Bathrooms spacious....the bed comfy.... breakfast delicious! Cons : No tea/coffee making facilities in the room
Alice
Pros : My favorite hotel in London! Cons : Prices have increased too mich.
Joshua
Pros : Position size and style all very positive Cons : Has not got outside sitting area thats pleasant
H
Pros : Location is excellent. Loved the private lounge area on the 1st floor. Very cosy. The staff were very helpful and pleasant Cons : The rooms were not equipped with USB ports, which was inconvenient. All devices now a days are charged through these p
Louise
Pros : The hotel is simply divine. The location is perfect for those wanting to peruse the shops in the area. The service is second to none, both Concierge and reception are all so lovely and friendly. It may be one of the finest hotels, but there is no s
Maryanne
Pros : location and feel of the hotel Cons : that I had stayed there before and they seemed to not have noted that. When I stay at the ANDAZ in Amsterdam they always remember and pre send me emails to welcome me and have already completed my check-in and
Rory
Pros : Beautifully decorated rooms. Very helpful staff Cons : Nothing, it was perfect
Gail
Pros : The location and the overall experience. Felt like I was really on holiday. Staff where excellent and hotel amazing! Cons : Would have liked tea and coffee making facilities
Jan
Pros : The property is gorgeous and centrally located close to everything you might want to see. The rooms are sumptuous and such a welcoming place to come back to after a day of exploring. Cons : Absolutely nothing!
Henen-webber
Pros : Everything! Superb detail and decor! Cons : Nothing
Doris
Pros : Perfect Decor and Perfect Staff!!EVERY staff member is wonderful!!!! Cons : There is not one thing that could be improved!!!!!
Doris
Pros : The employees are the best of any hotel I’ve ever stayed in and I’ve stayed in many!!! Cons : There is nothing you can possibly dislike.
Robert
Pros : The staff exceptional .... The rooms were spacious... Bathrooms spacious....the bed comfy.... breakfast delicious! Cons : No tea/coffee making facilities in the room
Alice
Pros : My favorite hotel in London! Cons : Prices have increased too mich.
Scott
Pros : Staff are so friendly and go out of their way for you. Rooms are fantastic. Location is prefect for exploring the city Cons : Nothing at all. One of the best hotels I have stayed in globally
Sonia
Pros : Enjoyed every aspect of my stay. The hotel is in a great location, has been designed beautifully and the beds are very comfortable! The staff were superb to put it mildly, was very impressed with the quality of service. Cons : Absolutely no critici
Amita
Pros : I didn't have breakfast at the hotel The hotel and the concierge staff were wonderful with a speedy check in and always at hand to help The only negative to my stay was the restaurant menu which was rather limited especially for children also
James
Pros : Reception staff hugely friendly, complimentary drink was a real nice touch, room service excellent and even made food that isn’t normally on the menu as we just missed the cut off time but the room service team were brilliant. Exceptional clean, an
Neelam
Pros : The decor It’s was eco friendly The staff were amazing and so helpful, nothing was too much trouble! Cons : A little bit further out than we would like but still good location
Lorraine
Pros : Breakfast was fine. Rooms super comfortable & clean Cons : Better choices at breakfast
Duncan
Pros : Above all the staff, without exception, were truly excellent. I have never had better, more friendly, and more helpful and charming staff in any hotel and I am widely travelled with perhaps 4 years of my life in many levels and kinds of hotels in
Dimitrios
Pros : Excellent designed room. Modern and very quiet. Friendly staff. Cons : Room service food could have bigger selection. Not even a spaghetti in the menu.
Viktoria
Pros : Loved everything about this hotel. The locations is really good and close to a few tube stations. The hotel is really new and the rooms are so luxurious, clean and nice. The beds are really comfortable. The breakfast was really good. Small details
Sue
Pros : The staff were exceptional and a real stand-out. They were so warm and caring, and seemed genuinely invested in the hotel and went above and beyond to deliver a stellar service to the hotel guests. This made it such a lovely place to stay. I really
Joorme
Pros : I love the atmosphere of the hotel, the design, attention to details, it felt also quite new and well thought throughout. The breakfast was great, but I only ordered a la carte. Great people working at the hotel, very professional and friendly:) I
Nada
Pros : I like everything. The decor. The location and the cleaness. The breakfast was amazing and the staff as well. Cons : All was great!!
Michal
Pros : It was really beautiful. the best one was sooo comfortable bed, i really enjoyed it. Thank you so much! Cons : Receptionist who is fan of Crystal Palace, i feel sorry for him. ???? No im just kidding, ale the staff was really friendly and nothing w
Daria
Pros : It was my second time at the hotel so I expected that everything would be perfect just like the last time. Everyone was extremely friendly and helpful. I loved the location and the fact that I was so close to the Thames pathway. I also liked the ba
Susie
Pros : Here comes the list! The welcoming and caring staff. They are genuine and treat you with a huge amount of warmth and care. They took an interest in our days and it was lovely coming back in the evenings after dinner to talk with them about it. The
Amy
Pros : The staff at Bankside were so lovely and made my stay amazing from the moment I set foot in the door. The hotel is stylish and central. I highly recommend to anyone travelling for work or with friends. Cons : Nothing to note
Amanda
Pros : Very friendly staff, relaxed vibe, good facilities , great location. Cons : Plates at breakfast instead of small trays
Alexei
Pros : Loved the original hotel Cons : nothing
Traveller
Pros : Bespoke design, brass and wood, artist impressions; amenities are great. Location excellent, just next Savigny Platz Cons : Cleaning service during my stay was suspended due to Covid- which didn't make sense, from my point of view.
M
Pros : Room and hospitality was perfect Cons : Restaurant was not open yet.
Kirill
Pros : Very nice decor and and extremely comfortable beds. Cons : Rooms a bit small. AC temperature could not be set. Open wardrobe with little space. Good enough if you travel light.
Stephen
Pros : Slight reduction in daily rate Cons : Too expensive
James
Pros : It’s very close to work so for me it’s a convenient location. The staff are very warm and welcoming and hygiene is carefully observed. Cons : The only slight annoyance is the loud slamming of doors as the cleaning staff start doing their rounds whi
Naomi
Pros : The room was really beautifully designed and affordable. The common areas were well-designed with a lot of books and the staff was so welcoming and kind, walking us through the check-in process and offering us tea/coffee upon arrival. The area was
Philippa
Pros : everything about this property was amazing! The staff were just fantastic, and the neighbourhood was sensational. The room was exceptional and everything about this day was perfect! Cons : I like everything about this property!
Girish
Pros : Love the lounge and fireplace Cons : lack of gym.
Yuhang
Pros : very nice Environment,very nice Position. Cons : the clean can more better
Adrian
Pros : Boutique vibe Room bar Chill attitude Welcoming feeling and welcoming drinks Cons : Breakfast experience, was fine, but super slow food delivery and overall bland food. Bed was a little short
Lady
Pros : No frills, cheap accomodation. There is a TV, and a little balcony if you smoke. Also reduced the rice for the Sunday after 5pm so that was great. Cons : There was no kettle, or anything at all apart from two single beds pushed together, one single
Martin
Pros : The property was clean, the room was spacious and the shower was nice. Cons : There is a city tax of 5% that is not mentioned in the booking. Staff were often not at the front desk.
Targh
Pros : Location Cons : Breakfast
???
Pros : Very good access to Berlin Tegel airport. I stayed at this hotel because on the next day my flight was very early in the morning, Cons : None
Mahmoud
Pros : The Hotel was ok, the room was clean and spacious. It was close to the Central Main Station and Subway stop is directly in front of the building. Don‘t expect anything luxurious here. If you are traveling with a family, then its not really suitable
Al
Pros : - Near the metro station “Wedding” - price is reasonable for the quality . Cons : - Internet in the first floor was not working for 2 nights ! When i asked , he said tomorrow they will fix it , and they didn’t ! - Breakfast could be more rich ! But
Christof
Pros : nice place with good public transport connection not too far from downtown Berlin; great breakfast selection! Cons : internet was not working on my floor and I had to use the internet in the lobby area (actually there is a separate room like a ciga
Jessica
Pros : Big single room, clean bed and room, heating worked, tv did not work well nor did the wifi Cons : Walking distance to tube
Joshua
Pros : Everything else was really good, I would go back. Cons : Pillow And the bed moved easily when moving
Sreeja
Pros : Breakfast was really good. Cons : I think the design of the bathrooms were not so perfect. Although bathroom looked beautiful but few detail things were missing, like there was no handwash in the basin, the tap of the basin was too long almost comi
Guillermo
Pros : Breakfast is very good. Also the room was really quiet. Cons : The towels
Sabine
Pros : Very clean, good bed. Cons : TV not working, no staff in the morning for checkout. No breakfast.
Kathryne
Pros : I have stayed here before and it was excellent. Great customer service and very clean but this time it wasn't so good. Cons : Firstly there wasn't a receptionist. There was a phone number but I tried called it a couple of times and there wasn't a r
Sean
Pros : Rooms and facilities are fine, but walls are thin and it is therefore rather noisy. Bring earplugs if you're a light sleeper. Cons : Rooms and facilities are fine, but walls are thin and it is therefore rather noisy. Bring earplugs if you're a ligh
Nadia
Pros : Relatively good value for money overall. While probably not ideal for longer stays (I was there for 2 weeks), it's a great option fo short stays, in particular for business where you'd be out most of the time anyway. The area was convenient for m
Santiago
Pros : the hotel is well located near a subway station. the room was bigger than what I expected. it was super clean and the staff was super friendly and helpful. Cons : Bad internet connection. The WiFi did not work. I was able to find and access the net
Vasiliki
Pros : The bed was amazing! The pillows were also great, comfy and fluffy. Everyday there was a change in the towels which is great and the cleaning ladies were friendly and helpful. Cons : I would like to have a mini table, or a stand to do some work wit
Sarah
Pros : amazing location, we were in the middle of the center and close to all metro stations. very nice hotel. Cons : i asked to have one queen bed, they gave me two twin beds close to each other which i didn’t appreciate. and when we checked in we found
Dennisrasmussen
Pros : The location is great and the view is amazing. The window between the shower and bed is a funny and exciting concept. Cons : Lack of dinner options (pizza, burger or fish). No fridge in the room. No papers, books or flyers with information or touri
Tahseen
Pros : Great location; right next to Alexanderplatz station. Staff were generally nice, polite, and friendly. I also think that it was generally clean. Cons : This hotel can get extremely busy especially at weekends. It can take a very long time to take t
Jo
Pros : Location was perfect, staff were friendly and helpful, couldn't have asked for more! Bar was nice, and breakfast was pretty good too! Rooms were extremely clean and the hotel has a lovely feel. Cons : The two single duvets instead of one double, al
Levan
Pros : The room was very nice and view was also cool Cons : There was no water in the room but it was possible to get it from the lobby
Paulina
Pros : Very central and comfortable. Cons : The bathroom is on the room, bathtub next to the bed.
Nader
Pros : close to the train and metro station, nice view, comfi bed. Cons : some Joe the heater would not turn on, but the room was not cold, wifi kept disconnecting in the beginning.
Bartholomew
Pros : I really liked the room layout, the TV, the incredibly friendly Receptionist Mr Klein, the faaaast elevator and that the bathroom had all the necessary accesories. The view was also pretty great, especially once it got dark! Cons : I didn't like th
Prince_eddie
Pros : Central location, Nice view, bathtub, Relatively clean, fast elevators. Cons : No fridge in the room, many random people used the passage thru the hotel without facemasks. Could hear my neighbors. Only 2 English speaking TV channels
Umer
Pros : Apart from toilet everything was great Cons : Toilets were wierd
Ingrida
Pros : good view, we stayed on 27th floor without additional fees Cons : takes ages to get elevator, room has no walls for toilet and shower, just a glass door
Jacek
Pros : The hotel still has some DDR heritage in architecture and the general vibe is very Berlin. Cons : The hotel is obviously at the end of its life. Some parts of room fit out are either broken or just used beyoned acceptable. I don't like when beds ar
Adriana
Pros : Very clean and very central Cons : Didn't had blackout Long wait to do the check in
Terri
Pros : it was extremely clean, the staff was friendly, and walking distance to grocery store and fast food spots and had a variety of places that delivered to the hotel. Cons : the restaurant at the hotel didn’t provide room service.
Catherine
Pros : I wasn’t happy about my original room, and they moved me to a better room which was great. Cons : I thought the bar closed a bit early, but this may have been due to Covid restrictions possibly.
Benjamin
Pros : very central, amazing views and comfortable beds. Cons : the lack of privacy at the toilet and shower, and the water which will flow under the shower door if you do not plug it up with a towel
Dimosthenis92
Pros : Central Cons : Breakfast have to improved
Aleksandar
Pros : Excellent location, lot of public transportation nearby Cons : The bathroom is not physically separated from the main room
Jakob
Pros : das Ambiente, der Service war erstklassig, die Ruhe. das Frühstück ist große Klasse Cons : tv war schlecht ausgestattet. smart Tv fehlt
Felix
Pros : Hervorragender Ausblick sehr freundliches Personal sehr gutes Frühstück gute Ausstattung Sauberkeit Cons : Fernseher hat nicht funktioniert, war aber für mich weiter nicht schlimm Zimmerservice ist einmal nicht ans Telefon gegangen, musste daraufhi
Clara
Pros : Bed is comfortable, location is good Cons : 5 star shame! The Guerlain Spa is a Lie. I went there twice and there wasn't even a receptionist to book me a facial. The guerlain shop was closed also. Staff take ages to pick up calls. I assume this ho
Fs
Pros : bathroom Cons : smoke
Asma
Pros : That it was in the middle of all the city, everything is accessible Cons : Nothing
Khalid
Pros : Non Cons : Nothing
Robert
Pros : Brilliant in every way. Cons : Nothing
Graciela
Pros : online Cons : everything outstanding
Anna
Pros : Free wifi was great. Helpful staff. Great location Cons : Room service was often cold. They did rectify this when asked
Abdullah
Pros : Very nice and super clean excellent location Cons : Absolutely nothing
Tom
Pros : The staff service is amazing! they make you feel welcome and ask to help you with everything all the time - really great! Spa facilities are good, breakfast is very good, shower in the room was great and the hotel location is amazing. There is
Orimsky
Pros : Hotel has truly amazing members of staff, absolutely all people I met there were excellent. Room service was fast and all food there was really tasty. And I was really surprised with TV integrated into bathroom's mirror! I give this hotel 10/10 eve
Anna
Pros : Very good hotel. Quiet, despite being located in the city center. Excellent breakfast. High quailty of service, and if any inconvenience occures, the solution is found instantly. Rooms are big enough and very clean. Good cosmetics/beauty products i
Milan
Pros : Location, spa Cons : Charge for spa in 5* hotel?! House keeping one day forgot to clean toalet, next day forgot cleaning liquids in room. Every day i need to call for bathrobe beacuse they dont left clean in room. Guest service usualy need 10-15 mi
Yue
Pros : Excellent location to transportation hub and for walking around. Nice room! Cons : None.
Yonatan
Pros : Location is super, food and restaurants are very good, rooms extra comfy. high class overall. Cons : sadly for the high end room i had this time, there were technical problems that were not handled well. took too long to fix. hindered the overall e
Natalia
Pros : Breakfast and people from breakfast were super nice ! Location of the hotel is really GOOD ! Cons : Internet is horror :) And the room was not clean after first night ( we stay 3 nights )
Nahla
Pros : cleanliness and breakfast Cons : price
Ianmartens007
Pros : athmosphere in the hotel and service of personell and food. Cons : Parking
Josephine
Pros : The whole hotel was awesome! The staff, decor, and feeling of the place was great. We loved the bar, the restaurant and rooms. I would definitely stay again if I returned to Berlin. Thank you for a great weekend!! Cons : The lighting in the room wa
Jenny
Pros : Away from the main centre but easy transport to get around Good breakfast Lovely bar and restaurant staff We were sorry we didn’t know about the lovely Office/sitting room off the reception area Cons : Nothing
Jenny
Pros : Excellent location if you want to be out a little bit. Nice bar. Train station just a few yards away. Good restaurants in the area. Cons : Nothing. Enjoyed our stay.
Heather
Pros : the combination of the staff, facilities were welcoming and refreshing. the breakfast was delicious. the ambiance was so unique and all of the small touches did not go unnoticed Cons : the booking dot com site gave me an opportunity to upgrade to a
Khaled
Pros : use Uber it is fast and not expensive if you are not going to use public transport. Cons : use Uber it is fast and not expensive if you are not going to use public transport.
Taft
Pros : vibe in the room, friendliness of staff, decor, and bar were all top notch! Cons : The balcony flooded from rain, rendering it unusable, and no fix was apparently possible.
Kellie
Pros : Beds were super comfortable, location was good for what we needed. Loved the design of the room and bathroom. Nice to have a Nespresso machine in the room. Staff were friendly. Cons : Difficult to park and a little dusty - maybe because the rooms a
Guest
Pros : The design really is special and done tons high standard. Everything else is also great. The staff are friendly and helpful, the rooms comfortable, clean and well conditioned and aired. Note the hotel restaurant is closed on a Monday, otherwise yo
Assaf
Pros : Great staff. Clean. Good location. Fair price. Cons : Small room. Noisy. Shower switch and room's safe not functioning.
Eva
Pros : I loved the design of the hotel. So stylish. The young lady at the reception who checked me in and out was super friendly and nice. Cons : The room did not have a water kettle which I am used to when I stay in a hotel.
Travelguro
Pros : Breakfast was amazing very tasteful and healthy choices it wasn't the quantity more like quality the most amazing thing about this hotel is the bar its so alive so I didn't want to leave the hotel Cons : nothing a big 10
Brian
Pros : trendy rooms Cons : small rooms
Eva
Pros : The staff was super nice, specifically the restaurant and bar employees were amazing. Food was also great and the Bar is just fun, great drinks and good atmosphere. The room was nice, particularly the bathroom was amazing & their shower products s
Michael
Pros : Amazing breakfast spread, to die for! Food was excellent and the experience in the bar was great. The drink menu has a story behind every drink. The staff was perfect. The concierge was well informed and providing great recommendations. Cons : No c
Ahmed
Pros : location is very good , very friendly staff Cons : the breakfast is very poor
Petros
Pros : Great room (deluxe room ) good size newly renovated , quiet , big marble bathroom. Comfy bed and soft sheets. Good location, very central, taxis always outside. Cons : I wish there was a spa. They only have a wellness area.
Badr
Pros : Everything really Cons : Nothing at all
Konstantinos
Pros : The location and the politeness,efficient help of the staff. Cons : The quality of the breakfast,especially for fruits has to be better.
Abdulrahman
Pros : The hotel location, cleanliness, and rooms size. Cons : The allocated room was overlooking nothing but other rooms.
Abu
Pros : Location and quality of food Cons : Nothing
Halil
Pros : All are excellent Cons : None
Rajinder
Pros : Perfect location, friendly staff, 24/7 Security, at walking distance from main attractions. Cons : There is nothing, I can think of.
Asmaa
Pros : Staff was very cooperative, friendly, helpful Location of hotel is great in the middle of all activities like shops, caffee, tour places.. Cons : Nothing
Chris
Pros : Even in Covid excellent choice with great service Cons : Nothing, under these circumstances pretty perfect
Chris
Pros : Perfect room, perfect service, good food, all pandemic conform and the smokers lounge is Berlin‘s (probably Germany’s) best Cons : Nothing here
Chris
Pros : Amazing hotel at Potsdamer Platz. Best cigar lounge in Berlin. Cons : Nothing to add
Juan
Pros : Beautiful and luxurious hotel. Excellent location. Cons : Reception staff are very unprofessionals
Juan
Pros : Confortable rooms, beautiful decor, and amazing food. Cons : The Staff in the reception are so unprofessionals. They don’t know how to do their job.
Samar
Pros : Everything Cons : No business center to use comutergor urgent work
Miriam
Pros : Bed, service, location and breakfast buffet at pots! Cons : I liked everything
Bjarni
Pros : The room: Walk in shower and separate bathtub. Quiet over night. Good mattress and pillows. Cons : Update and refill the minibar but nothing serious.
Huzaifa
Pros : Location and the staff were very professional. Cons : No Jacuzzi
Khalid
Pros : Clean, modern and comfortable Cons : Nothing to say
Angelica
Pros : The location is brilliant. Beautiful views of the zoo. The food at the hotel was very good and it was lovely to get access to the bar from a guest only elevator as the lines were very long to get in. Cons : Didn't find a kettle in the room. At so
Yunghwei
Pros : The location is super convenient for a city walker. It’s very easy to access all the main hot spots. Also staffs are very friendly and always ready to help! Cons : Too dark at night in room.
Steven
Pros : Convenient location, spacious and vibrantly decorated room, and friendly staff Cons : No centralised lighting control
Gerald
Pros : Interior design Cons : No reading lights
Williams
Pros : This hotel is AWESOME!!!! Everyone is nice, the location is perfect. Whether you want to walk, dine, shop or hop on the metro. The food at the NENI restaurant is very delicious. I would recommend this hotel to everyone. Cons : Absolutely nothing.
Soongha
Pros : Everthing such as location, cleanness, serive etc was very good. I am 100% sure to visit this hotel again. Cons : They confused with my invoice and charged more payment, but they refunded.
Balázs
Pros : Place Style Breakfast Mood Kindness View Staff approach Cons : Slow check out
Balázs
Pros : Location Staff Modern Green Mood View Style Progressive Cons : Bit slow check in-out
Hyo
Pros : Interior, jungle view room, jungle sauna, monkey bar, elevator, the aisle, 3rd floor where reception, bakery, shop, lounge, working desk, and meeting rooms are. Especially you will experience the hotel where you never can anywhere else. Cons : I s
Shasipriya
Pros : Innovative room decor and right at the center, easily accessible Cons : Found it to be too pricy ( at the cafe, bar, even at the shops inside)
Michael
Pros : 25hours Berlin is my world-wide favorite hotel. It has wonderful character, the staff is great, and the view is amazing! I'll be back next year!! Cons : I can't think of anything I don't like about 25hours!
Chris
Pros : The relaxed ambience was great Cons : The roof top terrace was inaccessible due to refurbishment but I wasn't informed until I arrived. This made the reception bar cramped
Umay
Pros : Great location, very practical to get in and out. Both rooms overlooking the city and the zoo provide good light and amazing view. Vibrant lobby area, very helpful staff. Cons : The pillows. No matter how many you pile up, they are so soft that you
Madeleine
Pros : The room design was really lovely and the staff were very helpful and nice. Cons : Was unclear if there was breakfast, I had a menu in my room showing lunch and dinner options so I never went up for breakfast since I didn't know if it was happening
I
Pros : Great facilities, great staff. Will be back. Cons : Delivery for room service would be nicer and slightly more options on the vegetarian side.
Tobias
Pros : Room has a lot of space. I liked the relaxing spot at the windows a lot. Breakfast was great (I loved the omelet!) and staff is super friendly :) Cons : My room neighbors like Karaoke, that was a bit annoying. Also masks are mandatory in public a
Diane
Pros : Clean facilities. Excellent buffet breakfast, if you can get it as a package deal; otherwise pricey. Staff were very friendly, however not very knowledgeable about polices, attractions, etc. Cons : Slow service overall.
Niko
Pros : Good location, Comfortable and spacious rooms ( particularly the bathrooms are reasonably sizeable ) Clean and they provide most services and facilities you’d expect from a hotel like this Cons : Just a little bit expensive for what you get com
Melvyn
Pros : Very well situated, excellent food and accommodation. Friendly, helpful staff in all areas but especially the concierge. The swimming pool was excellent. Nothing Cons : Nothing, very pleased.
Naoise
Pros : Great service, excellent staff, clean and fresh rooms- this hotel is ideal if you lead a busy life and need an efficient and chic hotel. No Messi g around just great service. Cons : Room service timing was slow and order was wrong.
Amanda
Pros : The room, bathroom and staff was nice. Cons : Although my massage was good. There was no ambiance music and all I kept hearing was the blender going off and on which completely ruined the mood. Mixed gender nude saunas. I find it extremely unhygie
Naoise
Pros : Grand Hyatt is my hotel in Berlin. Love it! The staff are always kind and helpful and the rooms and facilities don't disappoint. Cons : More choice on the room service menu would be good.
Simon
Pros : Friendly. Comfortable clean. Nice room upgrade. Cons : Nil
Hamoud
Pros : reception staff and Location Cons : Nothing
Imane
Pros : Great service, I highly recommend it Cons : Everything was excellent
Emilie
Pros : Spa facilities and rooftop swimming pool and terrace Location next to Tiergarten Great breakfast with vegan options Goodies in the room upon arrival Fast internet Helpful staff at the front desk Cons : There was some noise due to a wedding on Sund
Maximilian
Pros : The room is just perfect, especially the shower and bathtub, but also the huge TV and automatic shades. They have the best burger ever! Cons : The rooftop was not as I had expected. There is no Bar or anything. Essentially it's just a place to l
Leon
Pros : Nice hotel at great location. Good bar. Best I like is the swimming pool at 8th floor Cons : Bar closes too early
Andrew
Pros : clean; modern; friendly, helpful staff; room size; ease of ordering food from outside the hotel (Uber Eats to the door) Cons : temperature controls in the room didn’t work but we managed by opening the windows; access to pool area was by reservatio
Assad
Pros : everything Cons : nothing
Anonymous
Pros : Cons :
Anonymous
Pros : Cons :
Anonymous
Pros : Cons :
Abdulrahman
Pros : Cons :
Abdulrahman
Pros : Cons :
Nayef
Pros : Cons :
Sultan
Pros : Cons :
Haitham
Pros : Cons :
Wisam
Pros : Cons :
Abdulla
Pros : Cons :
Kirill
Pros : Cons :
Anonymous
Pros : Very cordial and warm receptive staff. Aura around the property was cosy and perfect for me. Smells lovely Cons : Its expensive ????
Nana
Pros : It was clean and very comfortable Cons : The Staff, especially the Manager Raul wasn’t being helpful at all. I was 2 hours away from the hotel in a meeting and my Guest arrived before me. They wouldn’t allow my Guest in the room without me physica
Danahammad
Pros : Amazing Location. Great staff, very friendly and helpful. Cons : Nothing , everything was perfect
Fatma
Pros : Everything They are very professional Cons : Nothing
Nethanel
Pros : Best of the very best. Room is amazing! Location is great! Staff is best and lovely! Most recommended Cons :
Dana
Pros : Been staying at the 45 for the past 2 years now and I definitely don’t regret it. The room was wonderful , the balcony was huge , the staff were beyond friendly and the service was spectacular. The location too is a bonus. In the heart of London. E
Aysha
Pros : It was amaaaaaazing! Cons : Nothing.
Samar
Pros : Best hotel in London Cons :
Sloane
Pros : Superb service from the moment I arrived at the front door to any and all questions I had, answered. I highly recommend this upscale hotel with beautifully decorated rooms, lovely quiet common spaces and gorgeous cocktails. Cons :
Jack Ferry
UK
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Andrea
Pros : Liebe zum Detail, tolle Bettdecken Cons : Parkplatz-Situation wegen Event im Hotel
Linda
Pros : - Sehr freundlicher Empfang & allgemein die Freundlichkeit & Hilfsbereitschaft des gesamten Personals, sowohl vor der Ankunft bei Rückfragen, als auch vor Ort - Ausstattung und Komfort im Hotel - zuvorkommende Art & Proaktivität: Wir hatten 2 Zimme
Natascha
Pros : Die Zimmer sind alle super gemütlich eingerichtet. Auch als Alleinreisender bekommt man ein schönes Zimmer und nicht die letzte Abstellkammer, wie in vielen anderen Hotels. Das Frühstück ist super lecker und hat alles zu bieten was das Herz begehrt
Waldorf
Pros : Sehr schönes, komfortables und gemütliches Hotel. Sehr schöner Spa-Bereich. Cons : Personal im Restaurant etwas unfreundlich, da wir ohne Reservierung Abends essen gehen wollten.
Dagmar
Pros : Der rustikale Baustil in Verbindung mit modernem Design, einfach zum Wohlfühlen in allen Bereichen des Hotels. Ich komme gerne wieder. Cons : Ich kann nichts negatives sagen.
Gerald
Pros : . Sehr! freundliches und zuvorkommendes Personal! Das Abendessen war auf Haubenküche Niveau. Gastronomie insgesamt top. Schöne Zimmer, schöne Lage und Garten. Schöne Lounge mit Kamin Cons : .Pool zu kalt, Poolambiente inkl Liegen kühl und ungemütli
Anonymous
Pros : Fantastic architecture, as good as it gets Tirolern atmosphere. World class facilities including spa. Super food. Been here many times and never disappointed Cons : Nothing really
Marianne
Pros : Location was very convenient. Cons : My room, a so-called superior Streif room, was extremely disappointing. It was very small and hot and faced a heavily trafficked country road, about 20 meters away from my balcony door. Since the rooms have no a
Sanjeev
Pros : Very nice rooms, friendly staff. Cons : Having paid EUR 14.00 to park and charge my Tesla in the underground garage, I found that all three charging spaces had non-electric cars parked on them, and so had to drive to a nearby supercharger in order
Erin
Pros : Breakfast was amazing and sauna/steam room area was huge and very relaxing! Cons : Hotel shuttle to and from the slopes (Hahnenkamm cable car) was only available 9-11am, which meant that if you wanted to be at the slopes earlier you either had to t
Tatjana
Pros : Excellent Location. 5 minutes walk to centre. Staff was amazing and very helpful Cons : We were there in August, it was extremely hot. Rooms were stuffed , too hot. The staff provided fans but it was still too hot!
Hania
Pros : The staff members, without exception, and especially the front desk staff, were extremely helpful, professional and friendly! The hotel was very clean. The rooms were very nice. The views from the hotel rooms were just beautiful, and the hotel w
Ana
Pros : I liked everything really. We slept well after we changed room. First room we didnt like but they moved us to another room with twin beds and that made us sleep so much better. Cons : Bed in first room was too small. 160 cm for two adult prsns isn’
Valeriya
Pros : Very clean and stylish hotel. Cons : Standard rooms are not that nice, worth paying for the upgrade!
Lukasz
Pros : Amazing breakfast: quality and choice of food, champagne, setting and stunning views Cons : Room could've been bigger with a better designed bathroom
Veronika
Pros : Great rooms, very friendly service, super location and nice bar! All in all, great place to stay. Cons : Unfortunately the property does not have outside pool.
Silvio
Pros : Cozy hotel and with cozy rooms, nice interior, huge cozy lobby bar, perfect location, great breakfast, good spa. Cons : nothing
Winston
Pros : Breakfast, staff, spa, ambience, location Cons : Bells from the church at 6am, no one knew how to make a cocktail
Saudi
Pros : Location Cons : Price
Shaikah
Pros : Unfortunately I’m really disappointed. The service was awful they. Their excuses was we are run out of staff there wasn’t a door man whole the day and no one pick up your shopping’s bags. They are not welcoming the clients. I . rate it 3/10 Cons
Saoud
Pros : Prime location, professional staff, and luxury atmosphere in the cigar lounge and suites. Cons : Narrow Corridors
Saoud
Pros : Great location and view, luxury all around. Cons : Wasn’t happy with food quality.
Joshua
Pros : The hotel and the staff are the definition of pure luxury. From the moment you walked in you were treated like royalty. Cons : Leaving!!!
Manar
Pros : the staff was amazing .. specifically the concierge , Gunady was amazing Cons : the bar was too smoky!
Louise
Pros : v comfortable Cons : tricky parking
Emilio
Pros : The bed was super comfy Cons : The gym could be better. Another bench and a barbell would be great
Richard
Pros : Loverly modern property, comfortable bedrooms with big luxurious showers that you could stay in all day. Staff were very friendly and helpful. Conference facilities were good and especially the food provided which was varied and tasty. Very nice ba
Fiona
Pros : Swimming pool is a real treat, wonderful breakfast, soft cosy beds and very quiet. Helpful staff and very enjoyable stay. Cons : When we arrived we had to queue for check in for a while after long journey. Got stuck in swimming pool area and no t
Jayjayp
Pros : Beautiful appointed rooms. Staff were all friendly and very attentive. Special mention to the room service representative who really went the extra mile. In room food was very well prepared and presented. Cons : In room TV menu system not very int
Alison
Pros : Breakfast was really good. Room great. On the whole staff were friendly and helpful, really good communication beforehand. Great location! Cons : Cake that came with the celebration package was a bit dry. Receptionist was a bit slow. Price was a bi
Kashim
Pros : The beautiful location and friendly staff Cons : Appears over priced; I’m also very unhappy that HH points were denied because I booked through a third party
Matthew
Pros : Modern hotel with comfortable rooms in a great location close to the Tate and the Southbank. This is one of our favourite hotels in London. Cons : A hotel of this quality should really have a coffee machine in the rooms. For vegans there is a poor
Marco
Pros : confy beds, large towels, nice breakfast, modern & stylish Cons : the minibar
Teresa
Pros : Location was perfect - very quiet / minutes from Blackfriars mainline and tube stations and very close to bankside pier for Thames Clippers. Able to check in early No problem leaving bags for later pick up on day of departure. Cons : N/a
Seongbong
Pros : breakfast here is really good, try Cons : nothing at all
Liz
Pros : The guy on reception was exceptional...Welcoming, friendly and helpful. Mulled wine and a mince pie helped! Cons : It was all great, Nothing to complain about
Julie
Pros : Staff were amazing Food very good Very clean Room excellent Cons : All good
Oleksandr
Pros : The hotel was very nice and the location Cons : The hotel took money from my card 3 times by mistake, and I waited for a refund for about a month! This is very wrong! Looked like stealing, but then they put it back on the map
Liga
Pros : The staff were all exceptional, the beds and bedding are super comfortable and the reception area smells really nice! The rooms and bathroom are a great size. Couldn't have asked for more. I wish I could comment on the food and pool, but we didn't
Janine
Pros : bar staff were great. Cons : less chlorine in pool
Gloria
Pros : there is no fault at all, it was perfect, great location and LOVED dinner! definitely will be returning. Cons : the pool was cold/lukewarm
Karl
Pros : convenient to get to borough market , great breakfast, staff were amazing Cons : lighting in common areas could be a bit brighter
Charlotte
Pros : slick and modern Cons : bedroom was perfect
Jane
Pros : The location was superb - directly behind the Tate Modern and Southbank. We had a warm welcome from the staff and were even given a glass of Prosecco! The hotel is very modern, but still warm and the rooms are really well equipped and comfy. The be
Shen
Pros : the washroom Cons : no
Ilya
Pros : Location and staff Cons : None
Abdulla
Pros : Everything Cons : Literally nothing
Michael
Pros : I regularly stay at the Rosewood in London and am never disappointed. The surroundings, the décor and a feeling of build up when you come to the Hotel; through the gateway to the inner Court yard and coming to the spectacular reception area. Staff
Michael
Pros : The lovely location and in a way secluded approach to the hotel make it special. You come from the busy Holborn area, in the middle of busy professional London, go through entry gate and its gone, you're in another place, calm, luxurious and extrem
Irina
Pros : Just Great! Cons : Nothing
Ria
Pros : This hotel is an absolute dream. The reception team were so accommodating and bent over backwards for my guests and I. We thoroughly enjoyed ourselves. Rooms were also a great size, especially for London. Cons : The breakfast was very very very exp
Shirley
Pros : Overall everything was excellent. Only aspect we were disappointed with was the service in Holborn Dining. Cons : No complaints about the property at all.
Joshua
Pros : Rosewood London always provides guests with exceptional and personalized service. I always stay at Rosewood due to the great service, the staff and Concierge are at hand to any requests. Excellent location and great restaurants very nearby. Cons :
Michael
Pros : I stay at the Rosewood regularly, connections, proximity to where I need to be and this time, close to Christmas i.e. fully decorated and lit giving the Hotel a special atmosphere. Staff are extremely nice and helpful and go out of their way to mak
Michael
Pros : I've stayed at this Hotel many times and have always been pleasantly surprised by staff and facilities. There seems to be something extra every time. In summary despite the current situation the Hotel is functioning as normal, in sharp contrast to
Derek
Pros : room was excellent and I got an excellent upgrade. Cons : Covid restrictions, but that is not on the hotel.
Navraj
Pros : Visually appealing and staff were great Cons : Nothing done for my friends Birthday celebration until my husband called to check why nothing was done prior to us checking out. They sent something to the room but the message should have been picked
James
Pros : Absolutely fantastic staff, from the very moment I arrived everyone was extremely friendly and provided an excellent service. Truly amazing and would absolutely stay there again. Breakfast was perfect too, one of the nicest I have experienced and
Sophie
Pros : loved the rose gold reception area. The room was very spacious and decor was fabulous. Cons : it took a few calls to get what we required for room service on a few occasions.
Tracey
Pros : everything was first class when you walked through those doors Cons : nothing really only need more milk in a family room
Alexandra
Pros : Service was excellent Food was excellent Decor beautiful Cons : Lighting in the room Television - limited choice of channels
Alessandro
Pros : Room, Location, Service were really excellent. Really nothing major to complain about! Cons : Room (Junior Suite) was beyond expectations in term of comfort and size, the only down side was not having a clear view on the city.
Claire
Pros : The hotel itself is a beautiful building, the decor is stunning. There was a vast choice for breakfast, i'd suggest ordering to the room for a wider selection. The afternoon tea was really special and highly recommend. The location is perfect not
Anonymous
Pros : Very clean. Staff were nice Cons : Nothing
Shay
Pros : its was very nice, and it was a nice view Cons : N/A
Miss
Pros : I liked everything about the hotel. Cons : Lack of breakfast ????
Sarah
Pros : The staff were so friendly and welcoming, huge animal lovers also as I had to bring my little dog and unlike some places that make you feel wrong for bringing a pet the staff here took time out to welcome you and your fur baby. Cons : Loved everyth
Stephanie
Pros : I loved everything about this place! location, rooms, service, everything! The staff were all so lovely and friendly as well as helpful, the best place I've booked and found on booking.com so far. I will be going back here on plenty of occasions! C
Dean
Pros : The staff were amazingly accommodating and eager to assist. The apartments were beautifully presented with perfect location. That view… wow!! Highly recommended! Cons : Nothing.
Akin
Pros : The room and view Cons : Location and lack of food service
Liz
Pros : Superb location close to many historical attractions. On arrival reception staff realised it was my 50th birthday celebration and upgraded our apartments to river view. Incredibly friendly staff and apartments have absolutely everything you could n
Alex
Pros : Pure luxury Cons : There was nothing I didn’t like!!
Deniz
Pros : Absolutely amazing staff and the apartments are really good size, clean and comfortable. Cons : Nothing.
V1r1m1
Pros : Everything and Everyone were exceptional! Cons : There was nothing that could have been better.
Chris
Pros : stylish apartment fab staff Cons : nothing
Michelle
Pros : views were stunning, accommodation fantastic, rain showers lovely! nice touch with balloons and a card as we were there to celebrate my sisters 40th birthday. staff were all lovely and helpful Cons : nothing
Julie
Pros : Great reception staff, very friendly and helpful. Excellent room and cleanliness, amenities, and views! Wonderful stay. Highly recommend. Great location . Cons : Nothing really. Very happy and satisfied with entire stay. Would come back and hig
Paul
Pros : Perfect from start to finish. Luxurious xx Cons : Later check out as we didn't want to leave
Nichola
Pros : The whole experience of arriving to a lovely welcome, being upgraded to a Tower view room, to the comfort of the room and facilities on offer. The Milk in the fridge, water and biscuits were a godsend as we had been travelling for a while so this w
J
Pros : superb rooms, ideal location Cons : in-room coffee machine - old style - not easy, Nespresso please
J
Pros : Everything else Cons : Coffee machine not easy, should replace with Nespresso
Michael
Pros : It’s so clean and beautiful aesthetically Cons : Maybe kitchen towels in the kitchen would be helpful
Barfah
Pros : The entire ambiance. The design is genius. Best stay this year. Customer service was superb ???????? ???????? ???????? ???? Cons : Petty discrepancy. I wanted a bathrobe.
John
Pros : Top spot for city visit Cons : coffee machine in room, not great, awkward - Nespresso please, oh, and no powdered Milk / creamer or fresh milk in fridge
Gerard
Pros : Everything was to my satisfaction: Staff, room, facilities, location. Cons : Nothing displeased me.
Sarah
Pros : The hotel decor was lovely, the room was amazing and loved the products too. Also great to have option of breakfast in your room for no extra cost. Great breakfast too. Pool was lovely. We stayed here for my wedding and all guests were very complim
Jessie
Pros : the decor was amazing, the swimming pool was divine (and had to myself) Cons : There was building work going on that interupted my sleep and ruined what would have been a perfect 5 star experience
Jaime
Pros : The building was amazing Cons : No drinks no food no swimming;(
Alice
Pros : place is amazing and the interiors are absolutely fabouolous. Cons : the rooms are not heated properly
Nick0383
Pros : Excellent, stylish room as usual. I was in one the apartments that has a kitchenette. It was super spacious with a well separated bedroom from the main living area. Excellent bathroom and shower and super cool furniture. Cons : I had two back to ba
Rob
Pros : Great service, lovely hotel, ideal location for what I needed. Been many times before and never disappointed. Will be using again and would highly recommend if it's within your budget. Cons : Nothing!
Stuart
Pros : great room, fantastic staff Cons : nothing
Lior
Pros : The breakfast was good ?? Cons : My room wasn’t been clean once the 5 days l was there. The restaurant was close for two days became the fridge was broke down.
Sultan
Pros : restaurant only Cons : very very very bad service bad housekeeping and was no net first day in hotel and no one know from stuff I leave my room from 8am I come back 2pm and room still no cleaning
Nouf
Pros : everything was great except the insurance policy. as they told us that the amount of insurance will get back to us, unfortunately the manager “fransisco” managed to manipulate with the insurance deposit and not give it back without any right. Cons
Adam
Pros : It’s nice but like an upmarket premier inn Cons : Room decor, room size, price
Marko
Pros : Nobu hotels are always one of the best. Cons : i've checked in at 16:15 and my room was not ready. i had to wait for another 45 minutes to get my room. the guy at the reception was nice and he offered me a complimentary breakfast for the next day..
Jo
Pros : rooms Cons : service charges
Elizabeth
Pros : Staff, location Cons : Nothing
Pat
Pros : The staff Cons : Nothing
Hazel
Pros : From arrival to departure staff were helpful and attentive. All hotel facilities were immaculate, room, lounge, bar and service was 5 star. Ines at concierge was amazing, she spent a long time on a call to trainline with a huge amount of patie
Amr
Pros : Breakfast ???? was very good & the location was perfect ???? Cons : Nothing The staff was exceptionally professional & very affable I just loved it
Ali
Pros : Everything was perfect and I mean it. Cons : Nothing!
Howard
Pros : Great location. Lovely staff - very friendly but professional. Car park very close. Very reasonably priced for the standard of hotel. Service at breakfast very good Cons : Air con in the room a bit noisy. Unable to order a drink at the bar 11 o'clo
Anwar
Pros : very clean and they care about each and every detail Cons : they take insurance for each day separately which makes it double the price and not ethical
Noura
Pros : Everything Cons : My room 750 was next to the lift it was very noisy the whole time that what the only issue
Alhanoof
Pros : Great location and design Cons : the size of the room
Lynne
Pros : ambience Cons : wait staff are not properly trained and struggled with English they were however extremely polite and willing
Tania
Pros : Everything! A world class hotel. Cons : nothing!
Michael
Pros : everything was spot on Cons : nothing
Bader
Pros : The staff were great. Cons : There was constructions on friday morning @ 8 am i woke up due to drilling sound
Joshua
Pros : Position size and style all very positive Cons : Has not got outside sitting area thats pleasant
H
Pros : Location is excellent. Loved the private lounge area on the 1st floor. Very cosy. The staff were very helpful and pleasant Cons : The rooms were not equipped with USB ports, which was inconvenient. All devices now a days are charged through these p
Louise
Pros : The hotel is simply divine. The location is perfect for those wanting to peruse the shops in the area. The service is second to none, both Concierge and reception are all so lovely and friendly. It may be one of the finest hotels, but there is no s
Maryanne
Pros : location and feel of the hotel Cons : that I had stayed there before and they seemed to not have noted that. When I stay at the ANDAZ in Amsterdam they always remember and pre send me emails to welcome me and have already completed my check-in and
Rory
Pros : Beautifully decorated rooms. Very helpful staff Cons : Nothing, it was perfect
Gail
Pros : The location and the overall experience. Felt like I was really on holiday. Staff where excellent and hotel amazing! Cons : Would have liked tea and coffee making facilities
Jan
Pros : The property is gorgeous and centrally located close to everything you might want to see. The rooms are sumptuous and such a welcoming place to come back to after a day of exploring. Cons : Absolutely nothing!
Henen-webber
Pros : Everything! Superb detail and decor! Cons : Nothing
Doris
Pros : Perfect Decor and Perfect Staff!!EVERY staff member is wonderful!!!! Cons : There is not one thing that could be improved!!!!!
Doris
Pros : The employees are the best of any hotel I’ve ever stayed in and I’ve stayed in many!!! Cons : There is nothing you can possibly dislike.
Robert
Pros : The staff exceptional .... The rooms were spacious... Bathrooms spacious....the bed comfy.... breakfast delicious! Cons : No tea/coffee making facilities in the room
Alice
Pros : My favorite hotel in London! Cons : Prices have increased too mich.
Joshua
Pros : Position size and style all very positive Cons : Has not got outside sitting area thats pleasant
H
Pros : Location is excellent. Loved the private lounge area on the 1st floor. Very cosy. The staff were very helpful and pleasant Cons : The rooms were not equipped with USB ports, which was inconvenient. All devices now a days are charged through these p
Louise
Pros : The hotel is simply divine. The location is perfect for those wanting to peruse the shops in the area. The service is second to none, both Concierge and reception are all so lovely and friendly. It may be one of the finest hotels, but there is no s
Maryanne
Pros : location and feel of the hotel Cons : that I had stayed there before and they seemed to not have noted that. When I stay at the ANDAZ in Amsterdam they always remember and pre send me emails to welcome me and have already completed my check-in and
Rory
Pros : Beautifully decorated rooms. Very helpful staff Cons : Nothing, it was perfect
Gail
Pros : The location and the overall experience. Felt like I was really on holiday. Staff where excellent and hotel amazing! Cons : Would have liked tea and coffee making facilities
Jan
Pros : The property is gorgeous and centrally located close to everything you might want to see. The rooms are sumptuous and such a welcoming place to come back to after a day of exploring. Cons : Absolutely nothing!
Henen-webber
Pros : Everything! Superb detail and decor! Cons : Nothing
Doris
Pros : Perfect Decor and Perfect Staff!!EVERY staff member is wonderful!!!! Cons : There is not one thing that could be improved!!!!!
Doris
Pros : The employees are the best of any hotel I’ve ever stayed in and I’ve stayed in many!!! Cons : There is nothing you can possibly dislike.
Robert
Pros : The staff exceptional .... The rooms were spacious... Bathrooms spacious....the bed comfy.... breakfast delicious! Cons : No tea/coffee making facilities in the room
Alice
Pros : My favorite hotel in London! Cons : Prices have increased too mich.
Scott
Pros : Staff are so friendly and go out of their way for you. Rooms are fantastic. Location is prefect for exploring the city Cons : Nothing at all. One of the best hotels I have stayed in globally
Sonia
Pros : Enjoyed every aspect of my stay. The hotel is in a great location, has been designed beautifully and the beds are very comfortable! The staff were superb to put it mildly, was very impressed with the quality of service. Cons : Absolutely no critici
Amita
Pros : I didn't have breakfast at the hotel The hotel and the concierge staff were wonderful with a speedy check in and always at hand to help The only negative to my stay was the restaurant menu which was rather limited especially for children also
James
Pros : Reception staff hugely friendly, complimentary drink was a real nice touch, room service excellent and even made food that isn’t normally on the menu as we just missed the cut off time but the room service team were brilliant. Exceptional clean, an
Neelam
Pros : The decor It’s was eco friendly The staff were amazing and so helpful, nothing was too much trouble! Cons : A little bit further out than we would like but still good location
Lorraine
Pros : Breakfast was fine. Rooms super comfortable & clean Cons : Better choices at breakfast
Duncan
Pros : Above all the staff, without exception, were truly excellent. I have never had better, more friendly, and more helpful and charming staff in any hotel and I am widely travelled with perhaps 4 years of my life in many levels and kinds of hotels in
Dimitrios
Pros : Excellent designed room. Modern and very quiet. Friendly staff. Cons : Room service food could have bigger selection. Not even a spaghetti in the menu.
Viktoria
Pros : Loved everything about this hotel. The locations is really good and close to a few tube stations. The hotel is really new and the rooms are so luxurious, clean and nice. The beds are really comfortable. The breakfast was really good. Small details
Sue
Pros : The staff were exceptional and a real stand-out. They were so warm and caring, and seemed genuinely invested in the hotel and went above and beyond to deliver a stellar service to the hotel guests. This made it such a lovely place to stay. I really
Joorme
Pros : I love the atmosphere of the hotel, the design, attention to details, it felt also quite new and well thought throughout. The breakfast was great, but I only ordered a la carte. Great people working at the hotel, very professional and friendly:) I
Nada
Pros : I like everything. The decor. The location and the cleaness. The breakfast was amazing and the staff as well. Cons : All was great!!
Michal
Pros : It was really beautiful. the best one was sooo comfortable bed, i really enjoyed it. Thank you so much! Cons : Receptionist who is fan of Crystal Palace, i feel sorry for him. ???? No im just kidding, ale the staff was really friendly and nothing w
Daria
Pros : It was my second time at the hotel so I expected that everything would be perfect just like the last time. Everyone was extremely friendly and helpful. I loved the location and the fact that I was so close to the Thames pathway. I also liked the ba
Susie
Pros : Here comes the list! The welcoming and caring staff. They are genuine and treat you with a huge amount of warmth and care. They took an interest in our days and it was lovely coming back in the evenings after dinner to talk with them about it. The
Amy
Pros : The staff at Bankside were so lovely and made my stay amazing from the moment I set foot in the door. The hotel is stylish and central. I highly recommend to anyone travelling for work or with friends. Cons : Nothing to note
Amanda
Pros : Very friendly staff, relaxed vibe, good facilities , great location. Cons : Plates at breakfast instead of small trays
Alexei
Pros : Loved the original hotel Cons : nothing
Traveller
Pros : Bespoke design, brass and wood, artist impressions; amenities are great. Location excellent, just next Savigny Platz Cons : Cleaning service during my stay was suspended due to Covid- which didn't make sense, from my point of view.
M
Pros : Room and hospitality was perfect Cons : Restaurant was not open yet.
Kirill
Pros : Very nice decor and and extremely comfortable beds. Cons : Rooms a bit small. AC temperature could not be set. Open wardrobe with little space. Good enough if you travel light.
Stephen
Pros : Slight reduction in daily rate Cons : Too expensive
James
Pros : It’s very close to work so for me it’s a convenient location. The staff are very warm and welcoming and hygiene is carefully observed. Cons : The only slight annoyance is the loud slamming of doors as the cleaning staff start doing their rounds whi
Naomi
Pros : The room was really beautifully designed and affordable. The common areas were well-designed with a lot of books and the staff was so welcoming and kind, walking us through the check-in process and offering us tea/coffee upon arrival. The area was
Philippa
Pros : everything about this property was amazing! The staff were just fantastic, and the neighbourhood was sensational. The room was exceptional and everything about this day was perfect! Cons : I like everything about this property!
Girish
Pros : Love the lounge and fireplace Cons : lack of gym.
Yuhang
Pros : very nice Environment,very nice Position. Cons : the clean can more better
Adrian
Pros : Boutique vibe Room bar Chill attitude Welcoming feeling and welcoming drinks Cons : Breakfast experience, was fine, but super slow food delivery and overall bland food. Bed was a little short
Lady
Pros : No frills, cheap accomodation. There is a TV, and a little balcony if you smoke. Also reduced the rice for the Sunday after 5pm so that was great. Cons : There was no kettle, or anything at all apart from two single beds pushed together, one single
Martin
Pros : The property was clean, the room was spacious and the shower was nice. Cons : There is a city tax of 5% that is not mentioned in the booking. Staff were often not at the front desk.
Targh
Pros : Location Cons : Breakfast
???
Pros : Very good access to Berlin Tegel airport. I stayed at this hotel because on the next day my flight was very early in the morning, Cons : None
Mahmoud
Pros : The Hotel was ok, the room was clean and spacious. It was close to the Central Main Station and Subway stop is directly in front of the building. Don‘t expect anything luxurious here. If you are traveling with a family, then its not really suitable
Al
Pros : - Near the metro station “Wedding” - price is reasonable for the quality . Cons : - Internet in the first floor was not working for 2 nights ! When i asked , he said tomorrow they will fix it , and they didn’t ! - Breakfast could be more rich ! But
Christof
Pros : nice place with good public transport connection not too far from downtown Berlin; great breakfast selection! Cons : internet was not working on my floor and I had to use the internet in the lobby area (actually there is a separate room like a ciga
Jessica
Pros : Big single room, clean bed and room, heating worked, tv did not work well nor did the wifi Cons : Walking distance to tube
Joshua
Pros : Everything else was really good, I would go back. Cons : Pillow And the bed moved easily when moving
Sreeja
Pros : Breakfast was really good. Cons : I think the design of the bathrooms were not so perfect. Although bathroom looked beautiful but few detail things were missing, like there was no handwash in the basin, the tap of the basin was too long almost comi
Guillermo
Pros : Breakfast is very good. Also the room was really quiet. Cons : The towels
Sabine
Pros : Very clean, good bed. Cons : TV not working, no staff in the morning for checkout. No breakfast.
Kathryne
Pros : I have stayed here before and it was excellent. Great customer service and very clean but this time it wasn't so good. Cons : Firstly there wasn't a receptionist. There was a phone number but I tried called it a couple of times and there wasn't a r
Sean
Pros : Rooms and facilities are fine, but walls are thin and it is therefore rather noisy. Bring earplugs if you're a light sleeper. Cons : Rooms and facilities are fine, but walls are thin and it is therefore rather noisy. Bring earplugs if you're a ligh
Nadia
Pros : Relatively good value for money overall. While probably not ideal for longer stays (I was there for 2 weeks), it's a great option fo short stays, in particular for business where you'd be out most of the time anyway. The area was convenient for m
Santiago
Pros : the hotel is well located near a subway station. the room was bigger than what I expected. it was super clean and the staff was super friendly and helpful. Cons : Bad internet connection. The WiFi did not work. I was able to find and access the net
Vasiliki
Pros : The bed was amazing! The pillows were also great, comfy and fluffy. Everyday there was a change in the towels which is great and the cleaning ladies were friendly and helpful. Cons : I would like to have a mini table, or a stand to do some work wit
Sarah
Pros : amazing location, we were in the middle of the center and close to all metro stations. very nice hotel. Cons : i asked to have one queen bed, they gave me two twin beds close to each other which i didn’t appreciate. and when we checked in we found
Dennisrasmussen
Pros : The location is great and the view is amazing. The window between the shower and bed is a funny and exciting concept. Cons : Lack of dinner options (pizza, burger or fish). No fridge in the room. No papers, books or flyers with information or touri
Tahseen
Pros : Great location; right next to Alexanderplatz station. Staff were generally nice, polite, and friendly. I also think that it was generally clean. Cons : This hotel can get extremely busy especially at weekends. It can take a very long time to take t
Jo
Pros : Location was perfect, staff were friendly and helpful, couldn't have asked for more! Bar was nice, and breakfast was pretty good too! Rooms were extremely clean and the hotel has a lovely feel. Cons : The two single duvets instead of one double, al
Levan
Pros : The room was very nice and view was also cool Cons : There was no water in the room but it was possible to get it from the lobby
Paulina
Pros : Very central and comfortable. Cons : The bathroom is on the room, bathtub next to the bed.
Nader
Pros : close to the train and metro station, nice view, comfi bed. Cons : some Joe the heater would not turn on, but the room was not cold, wifi kept disconnecting in the beginning.
Bartholomew
Pros : I really liked the room layout, the TV, the incredibly friendly Receptionist Mr Klein, the faaaast elevator and that the bathroom had all the necessary accesories. The view was also pretty great, especially once it got dark! Cons : I didn't like th
Prince_eddie
Pros : Central location, Nice view, bathtub, Relatively clean, fast elevators. Cons : No fridge in the room, many random people used the passage thru the hotel without facemasks. Could hear my neighbors. Only 2 English speaking TV channels
Umer
Pros : Apart from toilet everything was great Cons : Toilets were wierd
Ingrida
Pros : good view, we stayed on 27th floor without additional fees Cons : takes ages to get elevator, room has no walls for toilet and shower, just a glass door
Jacek
Pros : The hotel still has some DDR heritage in architecture and the general vibe is very Berlin. Cons : The hotel is obviously at the end of its life. Some parts of room fit out are either broken or just used beyoned acceptable. I don't like when beds ar
Adriana
Pros : Very clean and very central Cons : Didn't had blackout Long wait to do the check in
Terri
Pros : it was extremely clean, the staff was friendly, and walking distance to grocery store and fast food spots and had a variety of places that delivered to the hotel. Cons : the restaurant at the hotel didn’t provide room service.
Catherine
Pros : I wasn’t happy about my original room, and they moved me to a better room which was great. Cons : I thought the bar closed a bit early, but this may have been due to Covid restrictions possibly.
Benjamin
Pros : very central, amazing views and comfortable beds. Cons : the lack of privacy at the toilet and shower, and the water which will flow under the shower door if you do not plug it up with a towel
Dimosthenis92
Pros : Central Cons : Breakfast have to improved
Aleksandar
Pros : Excellent location, lot of public transportation nearby Cons : The bathroom is not physically separated from the main room
Jakob
Pros : das Ambiente, der Service war erstklassig, die Ruhe. das Frühstück ist große Klasse Cons : tv war schlecht ausgestattet. smart Tv fehlt
Felix
Pros : Hervorragender Ausblick sehr freundliches Personal sehr gutes Frühstück gute Ausstattung Sauberkeit Cons : Fernseher hat nicht funktioniert, war aber für mich weiter nicht schlimm Zimmerservice ist einmal nicht ans Telefon gegangen, musste daraufhi
Clara
Pros : Bed is comfortable, location is good Cons : 5 star shame! The Guerlain Spa is a Lie. I went there twice and there wasn't even a receptionist to book me a facial. The guerlain shop was closed also. Staff take ages to pick up calls. I assume this ho
Fs
Pros : bathroom Cons : smoke
Asma
Pros : That it was in the middle of all the city, everything is accessible Cons : Nothing
Khalid
Pros : Non Cons : Nothing
Robert
Pros : Brilliant in every way. Cons : Nothing
Graciela
Pros : online Cons : everything outstanding
Anna
Pros : Free wifi was great. Helpful staff. Great location Cons : Room service was often cold. They did rectify this when asked
Abdullah
Pros : Very nice and super clean excellent location Cons : Absolutely nothing
Tom
Pros : The staff service is amazing! they make you feel welcome and ask to help you with everything all the time - really great! Spa facilities are good, breakfast is very good, shower in the room was great and the hotel location is amazing. There is
Orimsky
Pros : Hotel has truly amazing members of staff, absolutely all people I met there were excellent. Room service was fast and all food there was really tasty. And I was really surprised with TV integrated into bathroom's mirror! I give this hotel 10/10 eve
Anna
Pros : Very good hotel. Quiet, despite being located in the city center. Excellent breakfast. High quailty of service, and if any inconvenience occures, the solution is found instantly. Rooms are big enough and very clean. Good cosmetics/beauty products i
Milan
Pros : Location, spa Cons : Charge for spa in 5* hotel?! House keeping one day forgot to clean toalet, next day forgot cleaning liquids in room. Every day i need to call for bathrobe beacuse they dont left clean in room. Guest service usualy need 10-15 mi
Yue
Pros : Excellent location to transportation hub and for walking around. Nice room! Cons : None.
Yonatan
Pros : Location is super, food and restaurants are very good, rooms extra comfy. high class overall. Cons : sadly for the high end room i had this time, there were technical problems that were not handled well. took too long to fix. hindered the overall e
Natalia
Pros : Breakfast and people from breakfast were super nice ! Location of the hotel is really GOOD ! Cons : Internet is horror :) And the room was not clean after first night ( we stay 3 nights )
Nahla
Pros : cleanliness and breakfast Cons : price
Ianmartens007
Pros : athmosphere in the hotel and service of personell and food. Cons : Parking
Josephine
Pros : The whole hotel was awesome! The staff, decor, and feeling of the place was great. We loved the bar, the restaurant and rooms. I would definitely stay again if I returned to Berlin. Thank you for a great weekend!! Cons : The lighting in the room wa
Jenny
Pros : Away from the main centre but easy transport to get around Good breakfast Lovely bar and restaurant staff We were sorry we didn’t know about the lovely Office/sitting room off the reception area Cons : Nothing
Jenny
Pros : Excellent location if you want to be out a little bit. Nice bar. Train station just a few yards away. Good restaurants in the area. Cons : Nothing. Enjoyed our stay.
Heather
Pros : the combination of the staff, facilities were welcoming and refreshing. the breakfast was delicious. the ambiance was so unique and all of the small touches did not go unnoticed Cons : the booking dot com site gave me an opportunity to upgrade to a
Khaled
Pros : use Uber it is fast and not expensive if you are not going to use public transport. Cons : use Uber it is fast and not expensive if you are not going to use public transport.
Taft
Pros : vibe in the room, friendliness of staff, decor, and bar were all top notch! Cons : The balcony flooded from rain, rendering it unusable, and no fix was apparently possible.
Kellie
Pros : Beds were super comfortable, location was good for what we needed. Loved the design of the room and bathroom. Nice to have a Nespresso machine in the room. Staff were friendly. Cons : Difficult to park and a little dusty - maybe because the rooms a
Guest
Pros : The design really is special and done tons high standard. Everything else is also great. The staff are friendly and helpful, the rooms comfortable, clean and well conditioned and aired. Note the hotel restaurant is closed on a Monday, otherwise yo
Assaf
Pros : Great staff. Clean. Good location. Fair price. Cons : Small room. Noisy. Shower switch and room's safe not functioning.
Eva
Pros : I loved the design of the hotel. So stylish. The young lady at the reception who checked me in and out was super friendly and nice. Cons : The room did not have a water kettle which I am used to when I stay in a hotel.
Travelguro
Pros : Breakfast was amazing very tasteful and healthy choices it wasn't the quantity more like quality the most amazing thing about this hotel is the bar its so alive so I didn't want to leave the hotel Cons : nothing a big 10
Brian
Pros : trendy rooms Cons : small rooms
Eva
Pros : The staff was super nice, specifically the restaurant and bar employees were amazing. Food was also great and the Bar is just fun, great drinks and good atmosphere. The room was nice, particularly the bathroom was amazing & their shower products s
Michael
Pros : Amazing breakfast spread, to die for! Food was excellent and the experience in the bar was great. The drink menu has a story behind every drink. The staff was perfect. The concierge was well informed and providing great recommendations. Cons : No c
Ahmed
Pros : location is very good , very friendly staff Cons : the breakfast is very poor
Petros
Pros : Great room (deluxe room ) good size newly renovated , quiet , big marble bathroom. Comfy bed and soft sheets. Good location, very central, taxis always outside. Cons : I wish there was a spa. They only have a wellness area.
Badr
Pros : Everything really Cons : Nothing at all
Konstantinos
Pros : The location and the politeness,efficient help of the staff. Cons : The quality of the breakfast,especially for fruits has to be better.
Abdulrahman
Pros : The hotel location, cleanliness, and rooms size. Cons : The allocated room was overlooking nothing but other rooms.
Abu
Pros : Location and quality of food Cons : Nothing
Halil
Pros : All are excellent Cons : None
Rajinder
Pros : Perfect location, friendly staff, 24/7 Security, at walking distance from main attractions. Cons : There is nothing, I can think of.
Asmaa
Pros : Staff was very cooperative, friendly, helpful Location of hotel is great in the middle of all activities like shops, caffee, tour places.. Cons : Nothing
Chris
Pros : Even in Covid excellent choice with great service Cons : Nothing, under these circumstances pretty perfect
Chris
Pros : Perfect room, perfect service, good food, all pandemic conform and the smokers lounge is Berlin‘s (probably Germany’s) best Cons : Nothing here
Chris
Pros : Amazing hotel at Potsdamer Platz. Best cigar lounge in Berlin. Cons : Nothing to add
Juan
Pros : Beautiful and luxurious hotel. Excellent location. Cons : Reception staff are very unprofessionals
Juan
Pros : Confortable rooms, beautiful decor, and amazing food. Cons : The Staff in the reception are so unprofessionals. They don’t know how to do their job.
Samar
Pros : Everything Cons : No business center to use comutergor urgent work
Miriam
Pros : Bed, service, location and breakfast buffet at pots! Cons : I liked everything
Bjarni
Pros : The room: Walk in shower and separate bathtub. Quiet over night. Good mattress and pillows. Cons : Update and refill the minibar but nothing serious.
Huzaifa
Pros : Location and the staff were very professional. Cons : No Jacuzzi
Khalid
Pros : Clean, modern and comfortable Cons : Nothing to say
Angelica
Pros : The location is brilliant. Beautiful views of the zoo. The food at the hotel was very good and it was lovely to get access to the bar from a guest only elevator as the lines were very long to get in. Cons : Didn't find a kettle in the room. At so
Yunghwei
Pros : The location is super convenient for a city walker. It’s very easy to access all the main hot spots. Also staffs are very friendly and always ready to help! Cons : Too dark at night in room.
Steven
Pros : Convenient location, spacious and vibrantly decorated room, and friendly staff Cons : No centralised lighting control
Gerald
Pros : Interior design Cons : No reading lights
Williams
Pros : This hotel is AWESOME!!!! Everyone is nice, the location is perfect. Whether you want to walk, dine, shop or hop on the metro. The food at the NENI restaurant is very delicious. I would recommend this hotel to everyone. Cons : Absolutely nothing.
Soongha
Pros : Everthing such as location, cleanness, serive etc was very good. I am 100% sure to visit this hotel again. Cons : They confused with my invoice and charged more payment, but they refunded.
Balázs
Pros : Place Style Breakfast Mood Kindness View Staff approach Cons : Slow check out
Balázs
Pros : Location Staff Modern Green Mood View Style Progressive Cons : Bit slow check in-out
Hyo
Pros : Interior, jungle view room, jungle sauna, monkey bar, elevator, the aisle, 3rd floor where reception, bakery, shop, lounge, working desk, and meeting rooms are. Especially you will experience the hotel where you never can anywhere else. Cons : I s
Shasipriya
Pros : Innovative room decor and right at the center, easily accessible Cons : Found it to be too pricy ( at the cafe, bar, even at the shops inside)
Michael
Pros : 25hours Berlin is my world-wide favorite hotel. It has wonderful character, the staff is great, and the view is amazing! I'll be back next year!! Cons : I can't think of anything I don't like about 25hours!
Chris
Pros : The relaxed ambience was great Cons : The roof top terrace was inaccessible due to refurbishment but I wasn't informed until I arrived. This made the reception bar cramped
Umay
Pros : Great location, very practical to get in and out. Both rooms overlooking the city and the zoo provide good light and amazing view. Vibrant lobby area, very helpful staff. Cons : The pillows. No matter how many you pile up, they are so soft that you
Madeleine
Pros : The room design was really lovely and the staff were very helpful and nice. Cons : Was unclear if there was breakfast, I had a menu in my room showing lunch and dinner options so I never went up for breakfast since I didn't know if it was happening
I
Pros : Great facilities, great staff. Will be back. Cons : Delivery for room service would be nicer and slightly more options on the vegetarian side.
Tobias
Pros : Room has a lot of space. I liked the relaxing spot at the windows a lot. Breakfast was great (I loved the omelet!) and staff is super friendly :) Cons : My room neighbors like Karaoke, that was a bit annoying. Also masks are mandatory in public a
Diane
Pros : Clean facilities. Excellent buffet breakfast, if you can get it as a package deal; otherwise pricey. Staff were very friendly, however not very knowledgeable about polices, attractions, etc. Cons : Slow service overall.
Niko
Pros : Good location, Comfortable and spacious rooms ( particularly the bathrooms are reasonably sizeable ) Clean and they provide most services and facilities you’d expect from a hotel like this Cons : Just a little bit expensive for what you get com
Melvyn
Pros : Very well situated, excellent food and accommodation. Friendly, helpful staff in all areas but especially the concierge. The swimming pool was excellent. Nothing Cons : Nothing, very pleased.
Naoise
Pros : Great service, excellent staff, clean and fresh rooms- this hotel is ideal if you lead a busy life and need an efficient and chic hotel. No Messi g around just great service. Cons : Room service timing was slow and order was wrong.
Amanda
Pros : The room, bathroom and staff was nice. Cons : Although my massage was good. There was no ambiance music and all I kept hearing was the blender going off and on which completely ruined the mood. Mixed gender nude saunas. I find it extremely unhygie
Naoise
Pros : Grand Hyatt is my hotel in Berlin. Love it! The staff are always kind and helpful and the rooms and facilities don't disappoint. Cons : More choice on the room service menu would be good.
Simon
Pros : Friendly. Comfortable clean. Nice room upgrade. Cons : Nil
Hamoud
Pros : reception staff and Location Cons : Nothing
Imane
Pros : Great service, I highly recommend it Cons : Everything was excellent
Emilie
Pros : Spa facilities and rooftop swimming pool and terrace Location next to Tiergarten Great breakfast with vegan options Goodies in the room upon arrival Fast internet Helpful staff at the front desk Cons : There was some noise due to a wedding on Sund
Maximilian
Pros : The room is just perfect, especially the shower and bathtub, but also the huge TV and automatic shades. They have the best burger ever! Cons : The rooftop was not as I had expected. There is no Bar or anything. Essentially it's just a place to l
Leon
Pros : Nice hotel at great location. Good bar. Best I like is the swimming pool at 8th floor Cons : Bar closes too early
Andrew
Pros : clean; modern; friendly, helpful staff; room size; ease of ordering food from outside the hotel (Uber Eats to the door) Cons : temperature controls in the room didn’t work but we managed by opening the windows; access to pool area was by reservatio
Assad
Pros : everything Cons : nothing
Anonymous
Pros : Cons :
Anonymous
Pros : Cons :
Anonymous
Pros : Cons :
Abdulrahman
Pros : Cons :
Abdulrahman
Pros : Cons :
Nayef
Pros : Cons :
Sultan
Pros : Cons :
Haitham
Pros : Cons :
Wisam
Pros : Cons :
Abdulla
Pros : Cons :
Kirill
Pros : Cons :
Anonymous
Pros : Very cordial and warm receptive staff. Aura around the property was cosy and perfect for me. Smells lovely Cons : Its expensive ????
Nana
Pros : It was clean and very comfortable Cons : The Staff, especially the Manager Raul wasn’t being helpful at all. I was 2 hours away from the hotel in a meeting and my Guest arrived before me. They wouldn’t allow my Guest in the room without me physica
Danahammad
Pros : Amazing Location. Great staff, very friendly and helpful. Cons : Nothing , everything was perfect
Fatma
Pros : Everything They are very professional Cons : Nothing
Nethanel
Pros : Best of the very best. Room is amazing! Location is great! Staff is best and lovely! Most recommended Cons :
Dana
Pros : Been staying at the 45 for the past 2 years now and I definitely don’t regret it. The room was wonderful , the balcony was huge , the staff were beyond friendly and the service was spectacular. The location too is a bonus. In the heart of London. E
Aysha
Pros : It was amaaaaaazing! Cons : Nothing.
Samar
Pros : Best hotel in London Cons :
Sloane
Pros : Superb service from the moment I arrived at the front door to any and all questions I had, answered. I highly recommend this upscale hotel with beautifully decorated rooms, lovely quiet common spaces and gorgeous cocktails. Cons :
Jack Ferry
UK
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€ per night inclusive of all taxes and fees
SelectChildren of any age are welcome.
Children aged 18 years and above are considered adults at this property.
Our room was on the first floor between a quiet corridor and the kitchen/breakfast area. There is a door separating a few rooms on that floor but make sure you're not on the wrong side of that door, near the kitchen area as it's been really noisy since 7 am people walking passed with suitcases and kids yelling, we could hear everything that was happening in the kitchen from our bedroom. Really disappointed in that regard as it was our last night in Berlin and we wanted to rest. If we have known how it was like we would have requested another room. Location is ok but still need to walk a bit to access bars and restaurants. However, the facilities are great and clean and the bed pretty comfortable. Staff was very lovely and it was good value for the price. Thank you
I recommend the daily passes for the trains if your prone to getting lost like me. Decent bar and resturant on site too
If you think that there is any chance there will be the slightest change to your travel plans, consider somewhere else. Don't expect an email back if you have any queries.
The hotel is just besides the East wall witch is great to see and learn more about it
Ignore Google Map directions from the OstBahnhof to the hotel. From the front entrance of the station, it's right across the road!
Great for a group of friends who want to explore the Berlin nightlife. The bars and clubs of Kreuzberg are only a 15 minute walk away. Bring a padlock as the rooms have lockers which you need padlocks for.
Use public transport.
Good luck getting in any clubs
The location is perfect, if you need any information never doubt asking the great staff
You probably can find better hotel for this price.
Make sure you are only staying here if you like being around teenagers and louds young adults.
Wer auf seiner Geschäftsreise Ruhe und Erholung am Abend haben möchte, ist hier falsch.
Zimmer 156 liegt zwar sehr günstig, sogar mit etwas Spreeblick, hat aber den Nachteil, dass man die Spätheimkehrer oder Frühaufsteher am Aufzug hört.
Leckere Franzbrötchen im Cafè Martha
Im holzmarkt nebenan Kann Man sehr entspannt an der Spree sitzen und was trinken!
Berlin zu Fuss über Köpenick bis zur Mitte
Ich war zu einem Konzert in der Verti Halle in Berlin und das Schulz ist dafür ideal
In Berlin braucht man kein Auto. Mit der Bahn oder dem Flugzeug anreisen, dann spart man die teure Parkgebühr.
Unbedingt nach ruhigem Zimmer fragen, man sollte wissen, daß anscheinend auch gerne Schulklassen dort unterkommen.
Parkplatz gleich gegenüber am Ostbahnhof. 24h 6,50 €
Kein sperriges Gepäck mitnehmen.
Mercedes-Benz Arena gleich um die Ecke. Bahnanbindung perfekt.
Für kurze Aufenthalte Top.
Finde es schon besser, auch per Telefon-sprich persönlich zu reservieren. Geht nur online.
Als Urlauber gut geeignet, aber nicht für eine Geschäftsreise.
General
Non-smoking roomsFacilities for disabled guestsFamily roomsLiftSafety deposit box (additional charge)Soundproof roomsPacked lunchesHeatingNon-smoking throughoutAir conditioningDesignated smoking areaVending machine (drinks)Vending machine (snacks)Shared lounge/TV area
Business facilities
Fax/photocopying
Food & Drink
Snack barSpecial diet menus (on request)Kid mealsKid-friendly buffet
Reception services
24-hour front deskExpress check-in/check-outLuggage storage (additional charge)Private check-in/check-outLockersInvoice provided
Activities
Tennis court (additional charge)FishingGames roomCanoeingCyclingBowlingSquashKids' clubTemporary art galleriesLive sport events (broadcast)
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Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description.
Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB).
However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract.
emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected.
Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission.
Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence.
If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Plattform of The European Commission for online dispute resolution: www.ec.europa.eu/consumers/odr/