Emporium Voyage luxury travel is the pinnacle of luxury hotel accommodation, providing the supreme platform for the crème de la crème. The Voyage prides itself on its consistent concierge services, impeccably fashioned to cater to the requisites of luxury travel. Our meritorious network of exotic hotel establishments in the finest destinations not only offers an unparalleled inventory to satiate the luxurious ambitions of our treasured clientele but also presents an exclusive opportunity for the aspiring hoteliers to unleash the true potential of their establishments. We proffer the range of classy Michelin Star restaurants, with their nouvelle cuisines culminating into an exclusive dining experience.
Emporium Magazine is your insight into the world of Luxury Lifestyle.
With a specialty in unique access, we understand the needs of our affluent clientele. Thereby we provide exclusive access to highly restricted inventories, events, and venues that align with our customers’ unique profile. Our luxury lifestyle magazine provides you up to date news in the luxury lifestyle industry.
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These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Emporium-Collection Booking Policy
Introduction
Welcome to Emporium-Collection, where we offer two distinct booking arrangements to ensure your convenience and satisfaction: Direct Payment at the Hotel and Payment to Emporium-Collection. Please read the following policy carefully to understand how each payment method works, the terms of your accommodation contract, and important information regarding your booking.
1. Direct Payment at the Hotel
For participating hotels where the accommodation contract is directly between you and the hotel:
Accommodation Contract:
When you book through Emporium-Collection, the accommodation contract is established between you and the selected hotel.
You will pay the confirmed price directly to the hotel upon arrival.
All claims and obligations arising from the accommodation contract exist solely between you and the hotel. Emporium-Collection acts solely as an intermediary and is not a party to this contract.
Booking Process:
Personal Details: After selecting your room, you will need to provide your personal and credit card details to guarantee your booking.
Payment: The charges will be made by the hotel upon your arrival.
Confirmation: By clicking the “Confirm Registration. Charged upon arrival” button, you make a binding offer to book the selected room. Your booking offer will be forwarded to the hotel, and the hotel's confirmation will be sent to you via Emporium-Collection. Upon receiving this confirmation, your booking becomes binding.
Cancellation Policy:
Legal Right: You do not have a statutory right of withdrawal from a booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB).
Hotel Policies: Any voluntary cancellation or change policies offered by the hotel will be displayed during the booking process. Changes or cancellations must be handled through Emporium-Collection’s system to be effective.
2. Payment to Emporium-Collection
For certain bookings where the accommodation contract is between you and Emporium-Collection:
Accommodation Contract:
The accommodation contract is established directly between you and Emporium-Collection.
You will pay the confirmed price to Emporium-Collection at the time of booking.
Emporium-Collection is responsible for handling the payment and any related claims and obligations.
Booking Process:
Personal Details: After selecting your room, you will need to provide your personal and credit card details for payment processing.
Payment: Charges will be made immediately by Emporium-Collection upon booking.
Confirmation: By clicking the “Confirm and Pay Now” button, you make a binding offer to book and pay for the selected room. Emporium-Collection will confirm your booking and payment, forming a binding contract between you and Emporium-Collection.
Cancellation Policy:
Legal Right: You do not have a statutory right of withdrawal from a booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB).
Policy Details: Any applicable cancellation or change policies will be displayed during the booking process. Changes or cancellations must be handled through Emporium-Collection’s system.
General Terms for All Bookings
Rates and Promotions:
All rates provided via the Emporium-Collection reservation system are subject to availability and cannot be combined with other offers or promotions unless explicitly stated.
Storing and Accessibility of the Contract:
Emporium-Collection will store your booking information and the terms and conditions applicable to the booking (collectively referred to as the "contract").
You can access your booking information after the booking via your Emporium-Collection account.
The current version of our terms and conditions is available at Emporium-Collection Terms & Conditions.
Non-Transferability:
Bookings are not transferable to any other person and cannot be exchanged for cash or credit.
Insurance Disclaimer:
Please note that the entity taking the payment is responsible for any related insurance claims. For Direct Payment at the Hotel, the hotel is responsible. For Payment to Emporium-Collection, Emporium-Collection is responsible.
By proceeding with your booking, you acknowledge and agree to these terms. Should you have any questions or require further assistance, please contact our support team.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
Emporium-Collection Booking Policy
Introduction
Welcome to Emporium-Collection, where we offer two distinct booking arrangements to ensure your convenience and satisfaction: Direct Payment at the Hotel and Payment to Emporium-Collection. Please read the following policy carefully to understand how each payment method works, the terms of your accommodation contract, and important information regarding your booking.
1. Direct Payment at the Hotel
For participating hotels where the accommodation contract is directly between you and the hotel:
Accommodation Contract:
When you book through Emporium-Collection, the accommodation contract is established between you and the selected hotel.
You will pay the confirmed price directly to the hotel upon arrival.
All claims and obligations arising from the accommodation contract exist solely between you and the hotel. Emporium-Collection acts solely as an intermediary and is not a party to this contract.
Booking Process:
Personal Details: After selecting your room, you will need to provide your personal and credit card details to guarantee your booking.
Payment: The charges will be made by the hotel upon your arrival.
Confirmation: By clicking the “Confirm Registration. Charged upon arrival” button, you make a binding offer to book the selected room. Your booking offer will be forwarded to the hotel, and the hotel's confirmation will be sent to you via Emporium-Collection. Upon receiving this confirmation, your booking becomes binding.
Cancellation Policy:
Legal Right: You do not have a statutory right of withdrawal from a booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB).
Hotel Policies: Any voluntary cancellation or change policies offered by the hotel will be displayed during the booking process. Changes or cancellations must be handled through Emporium-Collection’s system to be effective.
2. Payment to Emporium-Collection
For certain bookings where the accommodation contract is between you and Emporium-Collection:
Accommodation Contract:
The accommodation contract is established directly between you and Emporium-Collection.
You will pay the confirmed price to Emporium-Collection at the time of booking.
Emporium-Collection is responsible for handling the payment and any related claims and obligations.
Booking Process:
Personal Details: After selecting your room, you will need to provide your personal and credit card details for payment processing.
Payment: Charges will be made immediately by Emporium-Collection upon booking.
Confirmation: By clicking the “Confirm and Pay Now” button, you make a binding offer to book and pay for the selected room. Emporium-Collection will confirm your booking and payment, forming a binding contract between you and Emporium-Collection.
Cancellation Policy:
Legal Right: You do not have a statutory right of withdrawal from a booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB).
Policy Details: Any applicable cancellation or change policies will be displayed during the booking process. Changes or cancellations must be handled through Emporium-Collection’s system.
General Terms for All Bookings
Rates and Promotions:
All rates provided via the Emporium-Collection reservation system are subject to availability and cannot be combined with other offers or promotions unless explicitly stated.
Storing and Accessibility of the Contract:
Emporium-Collection will store your booking information and the terms and conditions applicable to the booking (collectively referred to as the "contract").
You can access your booking information after the booking via your Emporium-Collection account.
The current version of our terms and conditions is available at Emporium-Collection Terms & Conditions.
Non-Transferability:
Bookings are not transferable to any other person and cannot be exchanged for cash or credit.
Insurance Disclaimer:
Please note that the entity taking the payment is responsible for any related insurance claims. For Direct Payment at the Hotel, the hotel is responsible. For Payment to Emporium-Collection, Emporium-Collection is responsible.
By proceeding with your booking, you acknowledge and agree to these terms. Should you have any questions or require further assistance, please contact our support team.
Pros : We really enjoyed some of the staff. The reindeer in the snow bar is amazing. The room and beds were comfortable. Cons : This place is grossly overpriced. In the end we really regret staying here - there is no value for the money. The views aren
Beate
Pros : Everything! Cons : Nothing
B-reist
Pros : Lovely location away from most lights to view the starry sky and northern lights (when not cloudy). Comfortable cabin, spacious bathroom, charming sitting place with a view, entrance with place and heated floor to dry shoes/clothes if wet, refriger
Elektra
Pros : the cabin and snow hotel were fantastic. the bar staff in the evening was very friendly (young man with moustache) Cons : reception staff - very poor opening times via the phone.
understand they had to cancel a trip - but told to have to wait u
Svenja
Pros : Beautiful location, super cosy and clean cabins, tasty food and friendly and helpful staff. And Northern Lights in the night sky :) Cons : Nothing.
Minqi
Pros : We had a wonderful stay. The cabin we stayed in was lovely - good size and nicely decorated. When we first got there, we did not know the way and were struggling to drag our luggage over snow to our cabin. A lady who works there kindly drove a snow
Janice
Pros : Stunning location. Warm cozy lounge area and cabins were fabulous. Facilities excellent. Food and menu great. Free hot drinks any time. Attentive staff and very friendly. Fabulous welcome. Cons : Nothing. Was all fantastic.
Lynne
Pros : My stay was very much out of season so I had a choice of ice hotel on my own or comfortable cabin. I opted for the cabin but found exploring the rooms of the ice hotel amazing and enjoyed a drink at the bar with other guests. The staff were wonderf
Lars
Pros : Unusual and provided its offering very well.
Excellent staff
I chose the new huts rather than the actual Snow Hotel rooms. Cons : That it is not easy to get to on a sensible budget.
Name confusion:
when looking at this hotel from a third party
Kathryn
Pros : Wonderful setting and facilities to decompress! Cons : Map for hike over the hill could be improved. Some of the red stakes through the boggy areas were hard to find. Once I figured it out it was a great walk!
James
Pros : I’ve hotel was great fun. loads of things to do. Cons : nothing.
Sharon
Pros : Very nice property, very clean, pretty location, really extra nice staff, activities available. The drivers I had were great! When they have a lot of snow I am sure it is amazing. Cons : Hardly any snow but not their responsibility. Could have
Philip
Pros : Great setting, organisation and activities on offer that compliment the setting The sense of adventure and close to environment. Facilities of resterant longe and layout. Great outdoor trail. Cons : Changing facilities an space for belongings &
Yanmei
Pros : Very friendly staff. Well organised facilities Cons : No hot water for filling my thermos in the lodge
Nicola
Pros : The staff were great and the dinner and breakfast very good. The ice bar was the best bit. The whole area is lovely with a kappa you can sit in and you also get to see reindeer and the huskies. Its a gorgeous place all in all. Cons : There was o
Tracy
Pros : beautiful setting , the ice hotel is stunning Cons : the lounge could be more comfortable
Soumya
Pros : Amazing stay, lovely location, best place to see the northern lights! I did a lot of activities - Dog sledging, reindeer feeding, hunting for northern lights. I would recommend staying more than one night and also get a room in one of the Gamma cab
Hagit
Pros : amazing place , condiment peaceful , great activities and amazing staff Cons : all was great
Gun
Pros : the staff was very helpful with my husband who is on crutches and picked him up on a snow scooter when going to the restaurant Cons : lived it all
Gun
Pros : stayed in the cabins and they were great. Cons : n/a
Pros : We really enjoyed some of the staff. The reindeer in the snow bar is amazing. The room and beds were comfortable. Cons : This place is grossly overpriced. In the end we really regret staying here - there is no value for the money. The views aren
Beate
Pros : Everything! Cons : Nothing
B-reist
Pros : Lovely location away from most lights to view the starry sky and northern lights (when not cloudy). Comfortable cabin, spacious bathroom, charming sitting place with a view, entrance with place and heated floor to dry shoes/clothes if wet, refriger
Elektra
Pros : the cabin and snow hotel were fantastic. the bar staff in the evening was very friendly (young man with moustache) Cons : reception staff - very poor opening times via the phone.
understand they had to cancel a trip - but told to have to wait u
Svenja
Pros : Beautiful location, super cosy and clean cabins, tasty food and friendly and helpful staff. And Northern Lights in the night sky :) Cons : Nothing.
Minqi
Pros : We had a wonderful stay. The cabin we stayed in was lovely - good size and nicely decorated. When we first got there, we did not know the way and were struggling to drag our luggage over snow to our cabin. A lady who works there kindly drove a snow
Janice
Pros : Stunning location. Warm cozy lounge area and cabins were fabulous. Facilities excellent. Food and menu great. Free hot drinks any time. Attentive staff and very friendly. Fabulous welcome. Cons : Nothing. Was all fantastic.
Lynne
Pros : My stay was very much out of season so I had a choice of ice hotel on my own or comfortable cabin. I opted for the cabin but found exploring the rooms of the ice hotel amazing and enjoyed a drink at the bar with other guests. The staff were wonderf
Lars
Pros : Unusual and provided its offering very well.
Excellent staff
I chose the new huts rather than the actual Snow Hotel rooms. Cons : That it is not easy to get to on a sensible budget.
Name confusion:
when looking at this hotel from a third party
Kathryn
Pros : Wonderful setting and facilities to decompress! Cons : Map for hike over the hill could be improved. Some of the red stakes through the boggy areas were hard to find. Once I figured it out it was a great walk!
James
Pros : I’ve hotel was great fun. loads of things to do. Cons : nothing.
Sharon
Pros : Very nice property, very clean, pretty location, really extra nice staff, activities available. The drivers I had were great! When they have a lot of snow I am sure it is amazing. Cons : Hardly any snow but not their responsibility. Could have
Philip
Pros : Great setting, organisation and activities on offer that compliment the setting The sense of adventure and close to environment. Facilities of resterant longe and layout. Great outdoor trail. Cons : Changing facilities an space for belongings &
Yanmei
Pros : Very friendly staff. Well organised facilities Cons : No hot water for filling my thermos in the lodge
Nicola
Pros : The staff were great and the dinner and breakfast very good. The ice bar was the best bit. The whole area is lovely with a kappa you can sit in and you also get to see reindeer and the huskies. Its a gorgeous place all in all. Cons : There was o
Tracy
Pros : beautiful setting , the ice hotel is stunning Cons : the lounge could be more comfortable
Soumya
Pros : Amazing stay, lovely location, best place to see the northern lights! I did a lot of activities - Dog sledging, reindeer feeding, hunting for northern lights. I would recommend staying more than one night and also get a room in one of the Gamma cab
Hagit
Pros : amazing place , condiment peaceful , great activities and amazing staff Cons : all was great
Gun
Pros : the staff was very helpful with my husband who is on crutches and picked him up on a snow scooter when going to the restaurant Cons : lived it all
Gun
Pros : stayed in the cabins and they were great. Cons : n/a
Emporium-Collection Booking Policy
Introduction
Welcome to Emporium-Collection, where we offer two distinct booking arrangements to ensure your convenience and satisfaction: Direct Payment at the Hotel and Payment to Emporium-Collection. Please read the following policy carefully to understand how each payment method works, the terms of your accommodation contract, and important information regarding your booking.
1. Direct Payment at the Hotel
For participating hotels where the accommodation contract is directly between you and the hotel:
Accommodation Contract:
When you book through Emporium-Collection, the accommodation contract is established between you and the selected hotel.
You will pay the confirmed price directly to the hotel upon arrival.
All claims and obligations arising from the accommodation contract exist solely between you and the hotel. Emporium-Collection acts solely as an intermediary and is not a party to this contract.
Booking Process:
Personal Details: After selecting your room, you will need to provide your personal and credit card details to guarantee your booking.
Payment: The charges will be made by the hotel upon your arrival.
Confirmation: By clicking the “Confirm Registration. Charged upon arrival” button, you make a binding offer to book the selected room. Your booking offer will be forwarded to the hotel, and the hotel's confirmation will be sent to you via Emporium-Collection. Upon receiving this confirmation, your booking becomes binding.
Cancellation Policy:
Legal Right: You do not have a statutory right of withdrawal from a booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB).
Hotel Policies: Any voluntary cancellation or change policies offered by the hotel will be displayed during the booking process. Changes or cancellations must be handled through Emporium-Collection’s system to be effective.
2. Payment to Emporium-Collection
For certain bookings where the accommodation contract is between you and Emporium-Collection:
Accommodation Contract:
The accommodation contract is established directly between you and Emporium-Collection.
You will pay the confirmed price to Emporium-Collection at the time of booking.
Emporium-Collection is responsible for handling the payment and any related claims and obligations.
Booking Process:
Personal Details: After selecting your room, you will need to provide your personal and credit card details for payment processing.
Payment: Charges will be made immediately by Emporium-Collection upon booking.
Confirmation: By clicking the “Confirm and Pay Now” button, you make a binding offer to book and pay for the selected room. Emporium-Collection will confirm your booking and payment, forming a binding contract between you and Emporium-Collection.
Cancellation Policy:
Legal Right: You do not have a statutory right of withdrawal from a booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB).
Policy Details: Any applicable cancellation or change policies will be displayed during the booking process. Changes or cancellations must be handled through Emporium-Collection’s system.
General Terms for All Bookings
Rates and Promotions:
All rates provided via the Emporium-Collection reservation system are subject to availability and cannot be combined with other offers or promotions unless explicitly stated.
Storing and Accessibility of the Contract:
Emporium-Collection will store your booking information and the terms and conditions applicable to the booking (collectively referred to as the "contract").
You can access your booking information after the booking via your Emporium-Collection account.
The current version of our terms and conditions is available at Emporium-Collection Terms & Conditions.
Non-Transferability:
Bookings are not transferable to any other person and cannot be exchanged for cash or credit.
Insurance Disclaimer:
Please note that the entity taking the payment is responsible for any related insurance claims. For Direct Payment at the Hotel, the hotel is responsible. For Payment to Emporium-Collection, Emporium-Collection is responsible.
By proceeding with your booking, you acknowledge and agree to these terms. Should you have any questions or require further assistance, please contact our support team.
These Terms and Conditions apply to the use of the emporium-collection™ websites and all bookings of hotels via the reservation system of emporium-collection.com applications, Eisolzriederstrasse 12, 80999 München
2. General Use Of The Emporium-Collection™ Websites
On the emporium-collection™ websites you can search for the availability and rates of hotels and rooms of your choice at dates defined by you for a specific number of travelers. emporium-collection™ reserves the right to discontinue its websites at any time.
All information about a hotel and the descriptions of a hotel are based on the hotel's own assessment. All content about a hotel that is displayed on the emporium-collection™ websites is provided to emporium-collection™ by the respective hotel and emporium-collection™ acts as the content provider for the hotel only and is thus not responsible for the content, any omissions or typographical errors referring to a hotel. As far as displayed on the emporium-collection™ websites the internationally used hotel classification into stars offers noncommittal information about the hotel's standard, in consideration of self-assessment by the hotel which was provided by the hotel.
All prices displayed on the emporium-collection™ websites are current, day prices, shown in the name of the individual hotel and are valid for all bookings made via the reservation system of emporium-collection™ as described below in section C. All prices have been provided by the hotel and emporium-collection™ acts as content provider for the hotel only and is thus not responsible for any errors of prices referring to a hotel.
For Germany, prices displayed on the emporium-collection™ websites always include service charges and VAT. For other countries regulations and rules regarding taxes differ. Please note, that a visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or room rate. The amount of this tax changes all the time and can’t generally be estimated but requires specific information like the exact period of a stay, a number of people staying, etc. to be calculated. Thus any information regarding such taxes is always noncommittal, as long as you do not enter specific travel dates. When you make a booking as per below Section C. the applicable taxes will, in any case, be displayed. Complimentary room upgrades and late check-outs as part of the emporium-collection™ community benefits are subject to availability. Hotels reserve the right to discontinue the offer at any time. Obvious errors and mistakes (including misprints) are not binding
3. Registration
You can register on the emporium-collection™ websites. If you voluntarily provide personal data as part of such registration, it will be used to pre-fill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted into any of our newsletters. You can cancel your registration with emporium-collection™ at any time. Please send an according to e-mail to legal@emporium-collection.com
4. Auto Login
You may choose to stay logged in on our emporium-collection™ websites. We will then will store your login information in a cookie, i.e. a small text file, on your computer so that you do not have to authenticate upon return to our websites but will be automatically logged in ("auto login"). The cookie and thereby the auto log in expires automatically after 60 days. Further information about other cookies is available in our privacy policy.
5. Accommodation Contract And Payment
If you make a booking through emporium-collection™ reservation system the accommodation contract comes into effect between you and the hotel of your choice. You pay the confirmed price directly to the hotel. Any claims and obligations out of the accommodation contract only exist between you and the hotel chosen by you. emporium-collection™ does not enter into the contract with you about the accommodation. Rates available and any booking made via the emporium-collection™ reservation system can’t be combined with other offers or promotions. Bookings take place according to the best and currently lowest emporium-collection™ day price in each case. This price is submitted directly by the hotel for the arrival date chosen and is shown in the name of the hotel. Available emporium-collection™ last-minute, seasonal, weekend or special prices will be considered automatically during the booking.
If you want to make a booking after your availability search, you will have to fill in personal details about you and your credit card details. The credit card details are required to guarantee your booking, the charges will be made by the hotel. If you are logged in to your account the personal details will be pre-filled. By clicking the button “CONFIRM REGISTRATION". Charged upon arrival” you make a binding offer to book the selected room. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them by clicking “edit” next to the hotel and room description. Every booking offer you make will be forwarded to the corresponding hotel and any messages from the hotel to you, particularly the confirmation of your booking will be forwarded to you via emporium-collection™ as the carrier of the message. emporium-collection™ shall have a relationship with you and the hotel only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the hotel. Also, the hotel shall not be a subcontractor or vicarious agent of emporium-collection™. As soon as you receive the booking confirmation from the hotel via the emporium-collection™ reservation system, you have entered into a contract with the hotel and the booking is binding. You will receive a customer booking reference number together with the confirmation of your booking. The use of the emporium-collection™ reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit
You do not have a statutory right of withdrawal from booking as per Sec. 312 g para 2 no. 9 of the German Civil Code (BGB). However, a hotel may voluntarily offer a right to cancel or change a booking for selected offers in the emporium-collection™ reservation system. Any such right will be displayed in the order form before you make your order. Where a hotel voluntarily grants such right to cancel or to change a booking in the emporium-collection™ reservation system, any such changes and cancellations have to be carried out via the emporium-collection™ online system or via the emporium-collection™ reservation number (see www.emporium-collection.com) to be fully effective. In case of a change or cancellation carried out directly at the hotel, emporium-collection™ cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such
We will store your booking information and the terms and conditions applicable to the booking (collectively referred to as “contract”). The current version of our terms and conditions is available for you at https://www.emporium-collection™.com/terms-and-conditions. You can access your booking information also after the booking via your emporium-collection™ account.
6. Liability
- In case of intent or gross negligence on part of emporium-collection™ or by its agents or vicarious agents in performance emporium-collection™ shall be liable according to the provisions of applicable law. The same applies in case of breach of an essential contractual obligation (an obligation that must be fulfilled to enable the correct execution of the agreement and which the customer may usually trust and may trust that it will be fulfilled); however, to the extent such breach was unintentionally emporium-collection™ liability shall be limited to typical damages foreseeable under the contract. emporium-collection™ liability for culpable damage to life, body or health as well as our liability under the Product Liability Act shall remain unaffected. Any liability not expressly provided for above shall be disclaimed. Particularly emporium-collection™ disclaims any liability for the reproduction of this website through a third-party website or access to this website obtained through a third-party website or any user’s home page, which reproduction misstates or omits any of the information or limitations and conditions on the room rates and products offered through this website
7. Intellectual Property
All trademarks (including, but not limited to, the emporium-collection™ trademark, reproductions of emporium-collection™ logo), copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by emporium-collection™ or by it's licensors. Without emporium-collection™ prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the contents of this website may be downloaded, printed or copied for your personal non-commercial use. The emporium-collection™ logo is a registered trademark and is the property of emporium-collection™ and may not be used or reproduced without emporium-collection™ express written permission. Data transfer into other data carriers, even part of it, or it's used for a different purpose to the one designated here, is only permitted with the explicit permission of emporium-collection™, except where explicitly permitted by applicable law.
8. Miscellaneous
The invalidity or unenforceability of any of these Terms and Conditions shall not affect, impair or invalidate any of the remaining terms and conditions.
9. Governing Law and Place of Jurisdiction
All legal relations between you and emporium-collection™ shall exclusively be governed by the laws of the Federal Republic of Germany. If you act as a consumer and have entered into a contract while residing in another country, the application of the mandatory law of such country shall not be affected by the previous sentence. If you are a trader or an entity of public law, the competent courts in Munich shall have jurisdiction for all disputes. emporium-collection™ shall, however, also be entitled to sue you at your general venue.
The website is owned and operated by emporium-collection™. The website can be used, registrations and bookings can be made and in the English language.
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